Raynman

Raynman

Joined Member # 4504423
3 Posts 611 Replies 724 Reputation

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to Support</span

1 Replies 7,006 Views

We are chasing a Fleet Ship mismatch that is causing subsequent crashes. Thank you for the lead on this, does anyone happen to have a save that reproduces the zombie ships? If so, please send to support with this forum link as well so that we can keep organized. :) Link to Support https://esupport.stardock.com/index.php?/Tickets/Submit

4 Replies 4,538 Views

There was a fixed just checked in, in reference to the moves display. It needs to go to internal QA first but then likely released in the next patch. :)

7 Replies 35,361 Views

Sorry to hear about your issue, I maybe able to help. If the following doesn't help let me know. :) 1)If you select the fleet 2)Click the details button 3)Click the ships in fleet tab 4)You should be able to hover over each ship and see how many moves each ship has.

7 Replies 35,361 Views

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to General Galac

2 Replies 3,302 Views

Please be sure to send in Support tickets with save and dump files. For sending save, dump, debug.err files. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!

4 Replies 7,546 Views

Sorry to hear about your crash issue, please update to the latest opt-In version of the game 1.02. If this does not help your issue, please send your save file, dump, debug,err files to support so that I can get a better idea of what is going on. Link to General Galactic Civilizations III Troubleshooting Guide: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshoo

1 Replies 3,356 Views

Please post any MP issue to support, and definitely send them the, debug.err, dump and save files. Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

1 Replies 3,496 Views

This post may help shed some light on your issue: The problem we have seen is that some people have empty ship designs, no hull, no components, nothing. When the game is building your list of ships it tries to process this and crashes. Exactly as you folks have stated, deleting your ship designs resolves the problem. We have a "fix" in the 1.02 opt-in where we validate the ship file before we load it. That will keep the crash from happening. But we still don't k

16 Replies 14,532 Views

Thanks for posting your issue. Do you mind sending a save file just before you go into debt, to support? Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

17 Replies 10,910 Views

Thanks for posting your issue. Do you mind sending a save before this happens to support so I can have a better idea of what is going on? How many planets did it take until the trade was flipped to a yes? Which faction were you playing as? If possible, steps on how you were able to reproduce this issue would be awesome! Link to support tool: http://

4 Replies 6,610 Views