Raynman

Raynman

Joined Member # 4504423
3 Posts 611 Replies 724 Reputation

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to Support</span

2 Replies 2,864 Views

Sorry to hear that the game is crashing. If the steam restart didn't help, I attached the troubleshooting guide and a link to support where you can submit a ticket which will provide me with more information so that I can help you out. Link to General Galactic Civilizations III Troubleshooting Guide: <a href="https://esupport.

3 Replies 2,930 Views

Sorry to read that you are having sound issues. Do you mind sending a save to support so I can have a better idea of what is going on? Link to Support: https://esupport.stardock.com/index.php?/Tickets/Submit

90 Replies 239,214 Views

After further investigation it appears that the hot patch is updating properly for some people but not for everyone. We are working with Valve to try and figure out why this is happening. I am sorry for any inconvenience that this may have caused.

90 Replies 239,214 Views

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to Support </

10 Replies 9,775 Views

Sorry for any confusion, it seems that the build did not update as intended. It is possible I just need to clean the internet tubes and see what is going on. I will update when I have more information.

90 Replies 239,214 Views

***Released 7/22/15*** Fixes Fixed a bug where Pirates were not building up and expanding as designed Fixed an issue with Custom Map Size not changing properly in Multiplayer Fixed a crash in the map editor when a Star-less Planet was created Fixed an issue when users would play on certain resolutions and the mouse alignment was incorrect The AI is sorry for not calling you, and will be more talkative in this patc

90 Replies 239,214 Views

Thanks for posting your issue, please make sure that your graphics drivers are up to date. If that doesn't help, please submit a ticket to support and be sure to attach your support tool files. Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe </span

5 Replies 3,417 Views

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to Support</span

2 Replies 4,232 Views

Thanks for posting your issue. Do you mind sending a save to support so I can have a better idea of what is going on? Link to Support https://esupport.stardock.com/index.php?/Tickets/Submit

3 Replies 3,672 Views