The_Gear

Please report this after obtaining the requested files: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

Please submit your report here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

Please review the following knowledgebase article below: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting If your issues are not addressed by following it, please include the information and

Steam cloud saving has been turned off for GalCiv3.

We'll be looking into this. Thank you for reporting.

Sorry if you've experienced any crashes or issues. I would like to encourage you to visit this website: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting And then place a ticket(Instructions at the end with what files to send us) so s

Sorry if you've experienced any crashes or issues. I would like to encourage you to visit this website: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting And then place a ticket(Instructions at the end with what files to send us) so s

Sorry if you've experienced any crashes or issues. I would like to encourage you to visit this website: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting And then place a ticket(Instructions at the end with what files to send us) so s

Don't worry about the date on the DLC. You won't see any keys on the page because you purchased the products through Steam(Or activated Steam keys from a different seller through Steam). The Steam keys are one-time use, so once you've activated them they're locked into that Steam account.

Sorry if you've experienced any crashes or issues. I would like to encourage you to visit this website: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting And then place a ticket(Instructions at the end with what files to send us) so s

[quote who="Empress_Fujiko" reply="5" id="3550355"] If files are not created it could be because of missing access rights. Is it possible that you try to run the game as a user who has not the rights to write / create files in that directory? [/quote] This may be exactly the problem. I verified myself the files are generated each time after deleting them, and starting the game. Our user reports are stating the same fix is working for them consistently. Drewdjca

I would try verifying your game cache within Steam. Deleting those two files though, and then starting the game, they should automatically be generated upon starting.

Steam Cloud Saving has been turned off at this time for GalCiv3.

It has been turned off for GC3 at this time.

Please click the link below to be taken to our knowledgebase to troubleshoot and submit a ticket: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Art

Please click the link below to be taken to our knowledgebase to troubleshoot and submit a ticket: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Art

[e digicons]:thumbsup:[/e] Glad you were able to fix it!

For your resolution issue, I believe we fixed it internally. https://twitter.com/draginol/status/598954161544237056 http://steamcommunity.com/app/226860/discussions/1/620713633846726592/ For your audio issue: Please click the link below to be taken to our knowledgebase to troublesh

Please go ahead and update your ticket if it pertains to the 1.0 crash, if not, I would suggest starting a new ticket with a new support tool and the requested files, thanks!

Can you share some screenshots of what you're seeing?

Can you increase your virtual memory and see if that helps? Do you have any background/current processes running that you could close to free up some RAM?

Please click the link below to be taken to our knowledgebase to troubleshoot and submit a ticket: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Art

Please click the link below to be taken to our knowledgebase to troubleshoot and submit a ticket: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Art

Our cafe smells like peanut butter...We're having sundae's and we got melted peanut butter to go along with them! :D

If you're not seeing these installed in your Steam library on the Galactic Civilizations III: Please log out of Steam and back into it. Then once you sign back into Steam you should see this: <img src