The_Gear

Check here for the clock y'all: https://www.stardock.com/ [e digicons]:beer:[/e]

Seilore - Definitely update your ticket with a link to this thread and we'll see if we can submit it to the devs!

When attempting to start submitting a bug report to support, please make sure you're using the latest support tool found here(If you are not, the tool would not collect GC3 files as expected): https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troub

I've forwarded this forum post and some more information to the developers relating to the issue you're seeing. Thanks for reporting it.

Have you sent a ticket in about this? How to create a support ticket: For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in our attempts to reproduce the issue. Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to support tool: <a href="http://sd.stardock.com/Support/supportToolTest/SDSupportTool.e

Are you using old saves or new saves made after opt-ing in? Have you sent a ticket in about this? How to create a support ticket: For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in our attempts to reproduce the issue. Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to support tool: <a

Have you sent a ticket in about this? How to create a support ticket: For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in our attempts to reproduce the issue. Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to support tool: <a href="http://sd.stardock.com/Support/supportToolTest/SDSupportTool.e

Have you sent a ticket in about this? How to create a support ticket: For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in our attempts to reproduce the issue. Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to support tool: <a href="http://sd.stardock.com/Support/supportToolTest/SDSupportTool.e

Have you sent a ticket in about this? How to create a support ticket? For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in their attempts to reproduce the issue. Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to support tool: <a title="support" href="http:

Have you refreshed your installation of GC3 completely? Have you started new saves for each patch? How to start fresh: Uninstall the game through Steam Remove the following directories: C:\Users\YOUR_USERNAME\Documents\My Games\GalCiv3 C:\ProgramData\Stardock\Galactic Civilizations III C:\Program Files (x86)\Steam\SteamApps\common\Galactic Civilizations III Re-download the ga

Do you have a ticket #? Some screenshots of what you're seeing?

[quote who="EazyWin" reply="4" id="3540555"] I apologize, but the screencap I tried to post apparently turned into a gigantic page of gibberish and the forum will not let me edit the post. I keep getting a Forums Go Boom page that says EGADS, no matter how I try to edit it. I will keep trying. I can edit this one, apparently, but not the one I need to. Awesome. [/quote] All fixed :)

Please read our knowledgebase article here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/527/161/missing-text-or-font-in-the-main-menu

See below to make sure your PC meets the minimum requirements to play. MINIMUM: OS: 64-bit Windows 8.1 / 8 / 7 Processor: 1.8 GHz Intel Core 2 Duo / AMD K10 Dual-Core Memory

We've responded to the ticket placed and hopefully now you can see why we requested the information from you and thus placed the bug report with the developers afterward. We appreciate the feedback! [e digicons]:D[/e]

I'd like to get your information regarding this eviator. Can you provide examples in a support ticket so we may send this to the developers? Video and Screenshots with descriptions would be very helpful. You can use Jing, it's free screenshot/video software: http://www.techsmith.com/jing.html https://esupport.stardock.com/ind

texashopkins - I've created a ticket for you and you should see an email shortly.

Please be sure to read through this forum post: https://forums.galciv3.com/452855/page/1 / Then submit a ticket as it describes so we may report it to the devs.

Please download and run the following tool: http://sd.stardock.com/mike/apps/dotnet.exe Use it to install everything between 2.0 and 4.0 if missing. (See http://sd.stardock.com/zubaz/images/2012-04-25_1053.png ) If that does not work try this: http://www.microso

If you're having trouble please read through this forum post ( https://forums.galciv3.com/452855/page/1/ ) and then submit the requested files to support. https://esupport.stardock.com/index.php?/Tickets/Submit

Please try updating your sound drivers if possible and contacting us here: https://esupport.stardock.com/index.php?/Tickets/Submit

Please send in a support ticket when you can: https://esupport.stardock.com/index.php?/Tickets/Submit

JacquesGauthier - We received your support tool and will follow up shortly.

It seems you had a ticket with us in September. I do wish you would have contacted us sooner to go over your crashing issues, but I'm glad you've posted so we can get you to submit a new ticket with your support tool and details about when the crashing occurs. https://esupport.stardock.com/index.php?/Tickets/Submit Also please note that the Intel 4000 series card is the very minimum card that c

Please contact us in support: https://esupport.stardock.com/index.php?/Tickets/Submit