sdRohan

Thanks for the efforts here. If anyone could send use ([email protected]) the K2Font files before they delete them, that would be helpful to tracking it down. Thanks.

[quote who="Retuobak" reply="6" id="3554170"] I'm afraid none of those things have worked for me :/. Valve really can't be happy with all the traffic from me redownloading today [e digicons]:P[/e] Do you need me to run the tool again, or was the result I sent in earlier good enough? And do you need the rar file with the stuff left over after deleting the game's local content? [/quote] If you were willing, I would like you to create a n

[quote who="Retuobak" reply="4" id="3554147"] Neither worked sadly :/ [/quote] Ok, keeping Steam Cloud off, nuke the game: http://sd.stardock.com/brad.ather/Jingimages/2015-05-22_1515.png Let me know if anything is still here: C:\Program Files (x86)\Steam\SteamApps\common\Galactic Civilizations III If so, zip that up, then delete that folder. Make s

[quote who="Retuobak" reply="2" id="3554111"] Sadly, no, the problem persists [e digicons]:([/e] [/quote] First,i please run this: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Next, please follow these in order, and let me know what worked (if any) Prior to deleting the atlas file, turn off Steam Cloud saving here: <a

For the record BuckGodot, you placed the perfect support ticket... -What I have (version) -What's wrong -What I've done -How to reproduce -Screenshots (from the forum post) -Here is the save in the support tool zip It made it easy to send to the devs, thank you...

[quote who="danielost" reply="34" id="3502423"] i could use some devs help with getting my galciv 3 and sword of stars 2 to run. [/quote] I can try to assist with the former but that latter, you will have to contact the maker of the game. Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit Run this tool and send the zip with the ticket. http:/

[quote who="bbr91" reply="9" id="3490205"] Running version 0.41 final and the issue is not solved. UI text still does not display when running on the dedicated AMD GPU. [/quote] The patch was to force the game to use the integrated Intel graphics card. While this will not be optimal for some, it is the current solution until then next patch is released It's no small task to fix what the issue is but it is our top priority currently.

This is a known issue that is being addressed for a future patch. It is likely due to you having a special character in your Windows account name (like an accent). If possible, create a new Windows account that does not have special characters and try saving a game again.

[quote who="vahadar" reply="5" id="3486818"] Sameproblem for me [/quote] The more data we can get the better. Please see post 2. We will work your ticket when received. Thanks for your feedback.

[quote who="debe2233" reply="3" id="3486806"] however I can totally understand why bbr91 seems to think it's not a high concern when the last word on this seems to be April this year. [/quote] I can assure you, it is not from neglect. There are third parties involved which has proven to be an obstacle to an expeditious solution.

Sorry to hear you are having an issue. Nadiox: I edited out your machine information (I have it) as it makes the post difficult to follow. I would like you to please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit Please use your post text in the ticket as well as the information from the SDSupportTool.exe below.</span

I see that you have a ticket. Please check your email for a response.

As you know, Stardock writes a fair bit of original software. The ticket system, however, is a third party product; thus, we have less control of how it functions. I will, however, see what can possibly be done. Thank you for your feedback.

Your ticket was responded to.

OP: Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit With this tool run zip results as an attachment: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Also, include a description of the issue in detail and any images that will help illustrate it.<

[quote who="pek1999" reply="7" id="3456545"] It was the older version, so I'm not sure how much they will help, and, no way of posting to this forum. But, if you have a secret way, let me know. pek [/quote] Attach anything requested to an email to [email protected]. Copy in this forum url as well please but also include a description of your issues in the email.

[quote who="Captain Sherman" reply="15" id="3413089"] the deal is here?[/quote][quote who="Captain Sherman" reply="15" id="3413089"]I have bought the Founder's elite Edition (I checked, it's waiting in the my downloads section) and get this message: "Sorry, it appears that you do not have access to the Founder's Repository. To obtain access you need have purchased the the Founder's Edition of Galactic Civilizations III." Anyone know what the deal i