Raynman

Raynman

Joined Member # 4504423
3 Posts 611 Replies 724 Reputation

Thanks for posting your issue, this sounds new to me! Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forum

6 Replies 7,906 Views

Thanks for posting! The game is still early in development and performance tweaks are on track for later on in development. I am curious what type of system you are running, just so that I can keep an eye out. If you don't mind sending your system information to support I would greatly appreciate that. :) Link to Support <a href="https://esupport.stardock.com/ind

15 Replies 73,616 Views

Hey sorry br54 if my message didn't come across the right way. I appreciate you posting and I love being able to assist in getting any issue fixed. There is a lot of information that you can share with me and I can not start digging into the issue until I have that. So in hopes to try and be efficient and not waste your time. I ask all the questions up front at once to minimize any missing files/information that maybe needed to find a resolve. We use the support syste

4 Replies 4,465 Views

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pa

7 Replies 9,602 Views

To make sure I am on the same page with your report. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pag

4 Replies 7,043 Views

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pa

1 Replies 3,050 Views

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pa

1 Replies 6,421 Views

What happens when you update to the latest version and start a fresh new game?

10 Replies 11,686 Views

I just fixed and then had a small hot patch pushed to resolve this issue. :)

10 Replies 11,686 Views

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pa

1 Replies 3,987 Views

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://forums.galciv3.com/452855/pa

4 Replies 4,465 Views

The latest patch should help the game run with this certain graphics card configuration. Also, we are currently working on an overhaul to the font system to help with the text issue. That fix is scheduled to be released with Beta 2.

1 Replies 2,532 Views