entropy9

entropy9

Joined Member # 6550664
1 Posts 5 Replies 77 Reputation

I forgot to mention another of the things I tried: I installed the game onto a windows 7 virtual machine (in the same computer) but had the same results. Also, I should mention that stardock support is being very responsive and aggressive in trying to solve my problem.

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I have an acer v15 nitro - intel I7 and geforce 860m; I think the graphics drivers are up to date because "NVidia gefore experience" is set to autoupdate. By the way, I forgot to mention one of the things I have tried is deleting the galciv3 directory under "my games" - this also had no effect (also tried deleting just the prefs.ini as suggested by stardock support after I submitted the support tool data).

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I'm having a problem getting the program to start. I haven't played in a long while but it did previously start. Since then, I upgraded to windows 10 and when I tried to start the game, it updated steam and the game (so I'm not sure if one of these may have caused the problem) However, when I press play, nothing happens. The program appears in task manager for a few seconds, then disappears. Afterwards, pressing play leads to the prog

11 Replies 6,193 Views