kin3tix

kin3tix

Joined Last seen Member # 6200932
1 Posts 45 Replies 11,690 Reputation

Larsenex, Thanks for the helpful post! n3mrut, As Larsenex mentioned, what you're experiencing does indeed sound like it could be related to your graphics driver, so I would first recommend trying to update to the latest version of your graphics card driver. If you're still experiencing some issues, please try the recommendations on the below page: <a href="https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View

23 Replies 27,686 Views

Thanks for posting that fix, Rhonin_the_wizard! For anyone else experiencing this issue after trying the recommendations in Rhonin's post, please take a look at the last section in the provided link for help with placing a ticket so we can ensure your issue is resolved: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting#support

8 Replies 55,839 Views

Hey gladiator24_7, By any chance, have you tried tweaking your in-game settings to see if that has any effect on that issue? Please take a look at the sections that cover virtual memory and settings at the link below and if they do not help, I'd like to gather some information about your system, please see the last section for help with placing a ticket: <a href="https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-gala

2 Replies 7,241 Views

Hey RunningOn, Based on your description, it sounds like you may need to re-run the DirectX redistributable in the GC3 install directory. Please navigate to the following directory: C:\Program Files (x86)\Steam\SteamApps\common\Galactic Civilizations III\_CommonRedist\DirectX\Jun2010 (Default Steam installation) Once there, please find DXSETUP.exe, right click and select "Run as Administrator". Once that's complete, please restart your system and try launching GC3

2 Replies 7,301 Views

Hey Trescu, Does this happen consistently with all of your saves? Additionally, you mention creating new saves, do the crashes occur after a new game has been created and you try to jump back into your game? In the event this is something that occurs with all of your game saves, I'd like to grab a copy of your latest problematic save to see if I can duplicate the issue. There is some additional information that would be helpful to the troubleshooting/bug-hunting process, i

4 Replies 7,273 Views

[quote who="Bamdorf" reply="3" id="3521921"] Hey, I feel like maybe I am helping...not just complaining (re influence bug)! Good work. [/quote] You are definitely helping. [e digicons]:D[/e] The saves and data you submitted with your ticket directly contributed towards finding a fix to the influence issue, thank you for your diligence!

15 Replies 18,748 Views

For help with any GC3 issues, please first review our support FAQ. https://forums.galciv3.com/486732/galactic-civilizations-iii-support-faq Below is a compiled master list, complete with links, to of all of the releases thus far for GC3: &

1 Replies 252,766 Views

Hello Bamdorf! Just wanted to provide an update: I was able to reproduce your issue and went ahead and forwarded the files attached to your ticket to the dev team. Thank you for being so thorough! :D

9 Replies 10,606 Views

Hello Ronin8986, Thank you for reporting this issue! I'd like to look into this issue so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to support tool: http://sd.st

2 Replies 3,569 Views