BX BX

"User Level" Bug

"User Level" Bug

Hi folks!!!!
Just found another bug. Check your Profiles for "USER LEVEL" Access. If have checked mine, jafo's, and Joe's (joeKnowledge). All of them are showing that they are on an "UNKNOWN" User Level.

Jafo's:Link
Joe's: Link
Mine: Link

10,980 views 52 replies
Reply #26 Top

Citizen Angel Destiny 05  checking your profile....You are a Citizen, Access-class 1 and a User Level of 4 [Currentcustomer].

These are correct.  If you were a Journeyman then that is likely to be an error of coding, since corrected.  No-one is likely to have advanced to 'Journeyman' level since joining only 8 weeks ago.  Those Access levels are bestowed manually by Admins/Wizops as an indicator of their contribution to the skinning community...

Reply #28 Top
Angel Destiny 05,

You might be confusing the Access Level vs. User Level. They are not the same thing and this can be checked by viewing your profile. For information about "User Level", check this page https://www.wincustomize.com/AboutSite.aspx If your Access Level = Current Customer, then you should be able to comment and rate.

Hope this clears up the confusion for you.
Reply #29 Top
I see, so spending money, downloading over 50 MB of software from WinCustomize and continually giving high ratings, praise, referrals, and support doesn't qualify me to have a higher access level? Not to mention contributing my material to the library? What do I need to do, turn into Mother Theresa and become a stockholder of Stardock? I had no idea the access levels were determined this way. I thought they were done in a default manner. Yes I have made a few nice friends and enjoyed the WinCustomize experience greatly but if there is going to be a petty pecking order that determines whether or not I am fit to rate the work of others, I want no part of it. I'll go back to Ezthemes and deal with the spyware that accompanies the downloads. How utterly insulting and depressing, to know that this site determines a person's worth by its own subjective criteria. Looks like you just lost a customer. Farewell all.
Reply #30 Top

Citizen Angel Destiny 05  the levels of 'promotion' are not a petty pecking order, nor are they 'done in a default manner'.  It's a simple cause and effect.  There are degrees of community input within the skinning environment which determine when and if a person's level is upgraded/revised.

Wincustomize.com's 'charter' is that most people interacting with the site will generaly be at the same level as yourself....but with time, contribution, and dedication to the skinning community [either here or on 'sister' sites] that contribution in a societal sense can be rewarded as well....not just the benefits gained from product purchase, etc.

It's also important to note that Wincustomize.com is not entirely married to Stardock the company, so although Stardock product purchases help the parent company they do not directly relate to Wincustomize, though benefits are granted to Stardock customers through DL limit removal, etc.

Stardock does, however, shoulder the vast majority of the running expenses and provide the coding expertise, etc. for WC.

If your leaving is due to a mis-understanding of what is entailed in becoming a Journeyman, etc then that is unfortunate, however those who have achieved that level of access would be understandably disheartened by others attaining that hard-earned level of respect/contribution through a coding glitch.

Reply #31 Top
angel dont give up.. a journeyman is a postion of honor and respect .. those guys who have aquired that title have put in years of dedication to get recognized .... ive been here 3 years....and im not up to a journeyman yet .... it just takes time and dedication
Reply #32 Top

It takes a little more time, patience and effort to be rewarded. I was here on the messageboard two years, had 100,000 downloads from my library, and was in the top ten skinners list for weeks before I got beyond citizen. Rewards always come to those who wait. See how patience and dedication to WC paid off for me.

Stick in there, this is a great place to be

Reply #33 Top
I appreciate the support and I'm not saying I want to be one of the higher people. I think that us Citizens who comprise 99% of WinCustomize's population, if we're active members in good standing, should be allowed to rate the skins. If only Journeymen and up are permitted to rate the submissions of us lowly Citizens, then those ratings are biased because they represent only 1% of the WinCustomize population. I have seen where low ratings have discouraged new skinners like myself from even attempting to post a submission. It's like going in front of a panel of American Idol judges... some are like Paula but we also seem to have some very critical Simons out there... critical probably because they have vast talents and forget what it was like to be an amateur so they're rating things in comparison to their fellow Journeymen and buddies who always get the high ratings. There are some extremely talented Citizens out there who get dozens of positive comments and a plethora of downloads, but their ratings do not accurately reflect their hard work and this is what has disheartened me. Two days ago, I was able to contribute to my fellow Citizens and actually make a difference in their skinning experience by posting a rating; when I submitted my material it went right through because of my supposed access level and that made me feel like I was contributing something important. But now I learn that that access level was just a bug in the system and I am not allowed to rate the skins or have auto-submissions, which means in all likelihood that, were they to have to be decided by some committee, they would have been rejected. When I read by my favorite skinners that their wallpapers were rejected that really depresses me. We're supposed to be a team here, but it feels more like a dictatorship in which only the top 1% have any say in what goes on. Well perhaps it was a blessing in disguise that the bug occurred, for my amateur submissions did make it into the pool, and perhaps that will change the thoughts of the powers that be, seeing that even an amateur's work can receive nice comments and lots of downloads which = customer and product support.

I move that all Citizens, who are active Stardock customers in good standing (i.e., no flaming comments against another skinner), be allowed to rate the skins. In other words, I move that us 99%ers... the People, be allowed to vote for our favorites. We can make a difference where our favorite amateurs are concerned if awarded this privilege. Without it, we're reduced to a peasantry with no basic rights.

Change the rules. Let this site become a true democracy for your 99% majority of Citizens... this site's backbone and whole reason for existence.
Reply #34 Top
Angel, I've been hanging around here for a couple of years now and when I first got into this place, I was able to rate and then somewhere along the line, I couldn't......maybe a glitch....I donno? It would be nice to make that contribution again when I can afford to subscribe. I will bide my time(as Fuzzy said)and wait for a promotion......maybe...oneday. Anyone who is promoted at this site, truly deserves that recognition for their works
Reply #35 Top

Last time I noticed, SD customers CAN rate works on Wincustomize.com ....which tallies with carolelee's recent inability as she's currently listed as a 'past customer' which is either indicative of an expired subscription or a lost account cross-reference.

This being the case, much of #33 is moot....

Reply #36 Top
Last time I noticed, SD customers CAN rate works on Wincustomize.com ....which tallies with carolelee's recent inability as she's currently listed as a 'past customer' which is either indicative of an expired subscription or a lost account cross-reference.

This being the case, much of #33 is moot....

I've been a current customer since last May or so (can't remember exactly) and I can't rate skins. I'm using the same email for both here and on stardock, so the cross-check page said I didn't need to cross-reference my accounts.
Reply #37 Top
I'm a citizen 1 - subscriber 5 - I download stuff, read stuff, sometimes comment on stuff, don't upload stuff (still waiting for the talent gene to kick in) - haven't seen any indication I can't rate anything yet... maybe my clicker broke and I don't know it.

all this talk caused me to peruse again the link from #28 above which got me to wondering... how come exiles are only allowed to download the good stuff?
Reply #38 Top
all this talk caused me to peruse again the link from #28 above which got me to wondering... how come exiles are only allowed to download the good stuff?

Good question. If someone has been banned, why are they allowed to download anything at all, especially the top-notch stuff? Defeats the purpose to me. :S
Reply #39 Top

Their 'exiling' is usually due to some inappropriate act/ion on their part, yet they may still be SD customers and would still have a 'right' to some 'content'.

The 'exiling' prevents them from commenting/interacting with the site and therefore stops them from upsetting its good citizens...

Reply #40 Top
hmmm... I say... 3 or below for the exiles!

Actually I'm just kinda glad I didn't have to start as the idiot of this happy "village".
Reply #41 Top
Wait a minute. 2nd thought kicked in, if I get myself exiled then I'll have no worries. I can't accidently download anything crappy! C-o-o-o-l.

I must go form my plan...
Reply #42 Top
The Kraken wakes....
Reply #43 Top
plan A -
Reply #44 Top
plan B -
Reply #45 Top
plan ......................
Reply #46 Top
Jafo I am still unable to rate skins and if it's true that I should be allowed to under these confusing rules (in which one set says you must be Journeyman or higher to have access to the ratings, and now you're saying that's not the case), then am I the victim of some kind of bug once again on the site? My rating ability has disappeared since before my first post in this thread. I am most definitely registered with Stardock.com, my accounts are cross-referenced and I am a current customer. So, according to what you just said above, I should have access to the ratings, correct? Or am I just missing something? This is really confusing and I did read every blessed word of the "About Site" page too. Just tell me who to talk to if it's a bug in the site or if my ratings privilege was revoked because I gave out only high ratings and if I didn't like it I didn't vote. And Bichur... if you get yourself exiled then you'll only be able to download skins with the highest ratings and well... my whole point I think in number #33 aside from sounding like a politician, is that, in my opinion, a lot of the best skins on this site are given low ratings for one reason or another. So exiles may miss out on the best skins out there simply because they have a rating of 6 or lower, and that compilation of ratings may be solely based on a matter of taste, preference, and color... not skin quality. For example, I notice people aren't real fans of pink and purple around here but some of the best skins I've come across happen to be those colors. I know I'm becoming a nagging pain around here over this issue, but the rules need to be clearer, especially regarding what perks come with what customer level, because I've been running in circles reading and rereading things on this site and on Stardock.com, and they conflict with one another so I don't know what's what anymore.
Reply #47 Top

Citizen Angel Destiny 05  ...yes it is a little 'confusing' at the moment, particularly with the new site change-over....where customers [some] seem to be unable to vote and others can... and the stranger situation where some people became Journeymen, etc when that definitely was not the case ... just as at the beginning of this thread reference was made to odd 'levels' even for admins.

But...all this is essentially down to those evil critters called 'bugs' which, if everyone remains patient will be resolved.

The world does not end tomorrow if the rating 'issue' is not sorted today.  There are several anomalies that are in the throes of being worked on, some of which take more time than others.

I'd suggest a little patience, as you can always apply any ratings you feel are being missed later when access is restored correctly....

As for rating methodology, for those new to Wincustomize.com....they are necessary...and have been the subject of 'more than one' debate, where the current system is that which works best.

That is not to say it might not change in the future, but any debate here and now won't change the current oddities where some can and some cannot post ratings.

"a lot of the best skins on this site are given low ratings for one reason or another." ... No, ideally those who CAN rate do so with honesty and maturity...after reasonable evaluation of that which they are rating.  The resultant outcome is an average of those [weighted towards the opinions of the experienced skinners/members] and reflects public opinion of that work.

If and when anomalies are brought to our notice...where there 'may' be some vindictive attack, etc it's checked for veracity and dealt with.

Personally I'd like to see more accountability for those who engage in what we call 'drive-by' ratings...where they have no understanding of the program/skin as they never use it but still rate them.  Revokation of privileges sounds good....temporary or otherwise.

Reply #48 Top

Personally I'd like to see more accountability for those who engage in what we call 'drive-by' ratings...where they have no understanding of the program/skin as they never use it but still rate them.  Revokation of privileges sounds good....temporary or otherwise.

I agree entirely. There is always a small minority who indulge in irresponsible acts at the expense of everyone else. They do not deserve to have privileges.

 

Reply #49 Top

As for the bugs... they are driving me nuts too and I work here! Patience is the key for the avoidance of frustration...

Reply #50 Top
Patience is the key for the avoidance of frustration...I am 1000% with you on that..