Paul2724

Join Date 06/2003

Start11v2 - Discission on identified conflict with AIDA64

At Basj's suggestion continuing the conversation here from the Reddit conversation here: https://www.reddit.com/r/Stardock/comments/1rb4p3q/comment/o721xek/?context=1

We'd got to identifying the issue as due to the Prevent SensorPanel from being minimized option in AIDA64 / Preferences / Hardware Monitoring / SensorPanel

Last post (that Basj couldn't read for some reason was:

To access this option, go into preferences (icon in top bar of main window or right click tray icon), in the left panel under "hardware monitoring" there's a icon for "SensorPanel", 3rd tickbox down in the right screen

Image of option screen:

Image link

start menu products

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Hello,
Sorry to hear you are having issues. Thank you, for posting here. I can intermittently reproduce this issue with that SensorPanel set not to minimize as you pointed out above. Moving forward, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Successfully updated karma reason!

sdRohan

Join Date 10/2012

+756

If you back up your Start11 settings, then set them to factory defaults without changing ANY Start11 settings at all, does it still reproduce?

Sean Drohan
Product Lifecycle Manager

Successfully updated karma reason!

Quoting sdRohan,

reply 2

If you back up your Start11 settings, then set them to factory defaults without changing ANY Start11 settings at all, does it still reproduce?

Yes, pretty much immediately (note AIDA64 needs a restart for the option to fully engage / disengage)

Successfully updated karma reason!

sdRohan

Join Date 10/2012

+756

Quoting Paul2724,

reply 3

AIDA64

And if you totally disable AIDA64, the issue does not reproduce, yes?

Sean Drohan
Product Lifecycle Manager

Successfully updated karma reason!

This is on a list for investigation next week. It may be due to the AIDA64 window running with higher privileges than normal windows.

Successfully updated karma reason!

Quoting sdRohan,

reply 4

Quoting Paul2724,

reply 3

AIDA64

And if you totally disable AIDA64, the issue does not reproduce, yes?

Correct. Although you don't need to go that far - just turning off the setting in AIDA for "Prevent SensorPanel from being minimized" has stopped the issue for me 100% across multiple PCs, tested multiple times that enabling / disabling this option makes the issue reproduce / cease.

(This workaround makes both useable for me personally for now, but there's definitely a conflict going on there)

Successfully updated karma reason!