Gc3 wont install to my computer

my documents/ my games/ gc3 folder is missing, and won't install to my computer. I now this is probably the source of the error missing data files. I'm trying to troubleshoot, but I can't get this file. I can't get to tiny url support steam; because I can't answer this debug steam help. If this makes my game drive is a d: ssd drive. it's there, but it is empty.

Edit When I try to play the game from the shortcut oor steam, i PUSH PLAY THE first screen pops up the one that ask to start game only. It advertise other games... I press start. A error message comes up it says missing retribution data files. Tiny url files two of them it says underneath. I go to the manual to get to the troubleshooting page it doesn't seem to deal with this problem. So I start troubleshooting. Eventually it gets to the part where it wants me to edit a file in my gc3 crusade folder. When I check the folder it is empty. I can't understand how to make this clearer. folder that should not be empty is empty can't fill it I need to know how. 

edit no steamworks shared folder inder my common apps.

21,470 views 15 replies
Reply #1 Top

Almost... can...  grasp... problem...

Nope, it's gone. 

 

 

Can you maybe update this question with a bit better English so we actually can understand what you're trying to do, what the problem is, and what, if any, error messages you see?

Reply #2 Top

The files which get created in your my documents are not your game files but settings and save games type stuff. Your game should be installed to (assuming you're using steam) the steamapps folder.

Reply #3 Top

Ok it's in neither folder. Now how do I get these files on my computer when it won't put them on it. I know about both folders I checked them both. my gc3crusade folder is there, but empty.

Reply #4 Top

I edited the original post. Sorry for not being computer savy.

Reply #5 Top

Ok I bit I went to my D drive. I went to steamapps. I went to common. I went to galactic civilizations 3. There were no gc3crusade folder. It wasn't there. I also browsed local files, there were no crusade folder. How do I get it there it won't install it.

Reply #6 Top

No steamworks shared folder under my common folder.

Reply #7 Top

Stardock I need  you to chime in.

Reply #8 Top

The answer download and install directx

Reply #9 Top

Quoting admiralWillyWilber, reply 8

The answer download and install directx
End of admiralWillyWilber's quote

So you are up and running now?

Sean Drohan
Stardock Support Manager

Reply #10 Top

Yes. All I can say is if anyone else has a tiny url problem. Tell them there directx is missing. They need to install it. There is probably more wrong. At least the game plays. Diagnostics helped me realise my directx was missing. It doesn't cover what happened. At least I figured out my directx wasn't there.

Reply #11 Top

Checking up on this post it does sound like you were just experiencing a dependencies issue. Though I also want to clarify that there is no "gc3crusade" for the actual game files. The directory should be something like this on Steam:

steamapps\common\Galactic Civilizations III

Reply #12 Top

Well right now that is where my directx resides. Where I put it.

Reply #13 Top

Well I'm having problems with installing galciv3 as well. I'm keep getting error messages about something of I've never had to deal with, tho I have been updating  like I should so my game is pretty much the same when I order it.

Reply #14 Top

It has something to with C\: program files (x86)\steam\steamapps\downloading\2228680

Reply #15 Top

Quoting Lord, reply 14

It has something to with C\: program files (x86)\steam\steamapps\downloading\2228680
End of Lord's quote

What is the error message?