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Stardock Easter Holiday
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by Abisnabidam
Today, 8:35

Stardock will be closed for Easter weekend starting on Friday, April 3rd and we will be returning on Tuesday, April 7th. We will be monitoring support tickets and forums during this time, but expect delays in responses during this time.

Lucky_Jack
Lucky_Jack
Join Date 01/2002
+62

I had a crash that automatically uploaded to steam?

April 1, 2014 6:32:19 PM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I just had a crash. In checking the debug.err file I found these messages at the bottom of the file:


Debug Message:  Uploading crash report
Debug Message:  Considering sending report to Steam
Debug Message:  Really sending report to Steam
Debug Message:  Sending data to Steam
Debug Message:  Completed sending data to Steam

 

This is the first experience with a Stardock game crashing on steam so I just wanted to know if it really got to the StarDock devs. I just chatted with Kryo and he didn't have any way to check on it. So here are a couple of questions:

1) Has Stardock received any crash reports via steam yet?

2) Do you have a way of identifying which user had the crash?

3) Is there some form of auto filtering applied to reduce reports from duplicate causes?

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Lucky_Jack
Lucky_Jack
Join Date 01/2002
+62
Reply #1 April 1, 2014 7:44:21 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I how have a save file that I think reliably reproduces this crash, but I don't see any way of distinguishing my crash from anyone else s.

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Lucky_Jack
mkarnes2006
Join Date 07/2006
0
Reply #2 April 1, 2014 7:47:57 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I am curious myself... I had two CTDs last night that happened exactly the same way.  

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Lucky_Jack
Publius of NV
Join Date 08/2002
+233
Reply #3 April 1, 2014 7:55:43 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

You guys are lucky!  I've been unable to get the game to crash.

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Lucky_Jack
satoru1
Join Date 07/2008
+75
Reply #4 April 1, 2014 7:58:31 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Crashes are consolidated onto a devs STeamworks page

The steam crashdump call generally tries to group dumps in terms of the faulting module and the error given to the dump. The dumps are not really used to identify users but more to group crashes into groups that are similar.

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Lucky_Jack
Lucky_Jack
Join Date 01/2002
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Reply #5 April 1, 2014 8:11:20 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting satoru1,
reply 4

Crashes are consolidated onto a devs STeamworks page

The steam crashdump call generally tries to group dumps in terms of the faulting module and the error given to the dump. The dumps are not really used to identify users but more to group crashes into groups that are similar.

So what do the devs do if they can't reproduce the problem without a save file?

I tried to open a ticket but it barfed on me. I think I will just hope that the dump they get from Steam will be enough.

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