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nadyablue
nadyablue
Join Date 03/2014
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Cant See any thing other than the UI

Black screen, no environment or objects showing, just ui

March 28, 2014 4:53:25 PM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I start a game and the screen is black except when my cursor happens to move over a ship or planet or other object, in which case it shows the name tag and i can click on it. other than that, the environment and objects are not showing, just a black screen. The mini-map is showing and the rest of the UI is also showing. I can also go into the sections on diplomacy and research etc.

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nadyablue
nadyablue
Join Date 03/2014
0
Reply #1 March 28, 2014 4:56:17 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I hope hope someone knows what is happening, is it because I don't have a good graphics card?

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nadyablue
GrayLord
Join Date 04/2006
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Reply #2 March 29, 2014 11:30:22 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I have the same problem, and I understand others are as well.

 

I've got a fairly low end integrated graphics card (ATI 3300), but all the drivers are up to date and it's running DirectX11.

 

I hope someone has a solution soon.

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nadyablue
satoru1
Join Date 07/2008
+75
Reply #3 March 29, 2014 11:32:22 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Try to update your video drivers then reboot

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nadyablue
GrayLord
Join Date 04/2006
+2
Reply #4 March 29, 2014 2:19:21 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Drivers are up to date, and rebooting didn't help.

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nadyablue
Major Stress
Join Date 05/2006
+161
Reply #5 March 29, 2014 9:46:07 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

For Intel GPU users the min specs say HD graphics 4000. My laptop has the HD 3000 chip. I was hoping it would work, but unfortunately i was not so lucky.

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nadyablue
satoru1
Join Date 07/2008
+75
Reply #6 March 29, 2014 10:37:29 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting Major Stress,
reply 5

For Intel GPU users the min specs say HD graphics 4000. My laptop has the HD 3000 chip. I was hoping it would work, but unfortunately i was not so lucky.

Update your intel video drivers from www.intel.com and try it.

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nadyablue
satoru1
Join Date 07/2008
+75
Reply #7 March 29, 2014 10:37:57 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting GrayLord,
reply 4

Drivers are up to date, and rebooting didn't help.

Post your sytem specs from Staem-Help-System information. Mostly because 'up to date' is an entirely relative term.

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nadyablue
SerakX
Join Date 07/2006
+9
Reply #8 March 29, 2014 10:58:56 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Are all of these cases on laptops with dual video cards?

 

I actually finally managed to get it to launch on my laptop only to have the same issue. I have since moved to the gaming desktop that was built recently and have been playing it without a single problem.

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nadyablue
Major Stress
Join Date 05/2006
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Reply #9 March 30, 2014 1:45:38 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

All of my drivers are up to date. Including the video driver which is version 9.17.10.3347. Dated 1/29/2014.

Rest of laptop meets, or exceeds the system requirements in memory, CPU, and OS. I stated that i knew the sys requirements said "Intel HD Graphics 4000, or better". However my GPU is the HD graphics 3000. I also know that my GPU IS the issue. I was just hoping that it would work. Its time to upgrade. Unless Stardock wishes to find a way to make GC3 work on HD graphics 3000 chips.

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