Trouble getting alpha to run

from GalCiv3 Forums

I downloaded the game and steam keeps giving me error messages every time i try to run it.  I have windows 8 64 bit 4gb ram and 2.4 ghz processor.  I figured I would start a thread for this issue since it hasn't been easily resolved.

454 views 4 replies
Reply #1 from GalCiv3 Forums Top

A few more details on the error message would be great :)

Galactic Civilizations IV
Reply #3 from GalCiv3 Forums Top

I have used this troubleshooting some time ago on a Steam game:

Troubleshooting
(https://support.steampowered.com/kb_article.php?ref=8676-EFLX-7453) 

This error results from the improper delivery of necessary game files. Please follow the steps below to initiate a small download of the missing content:

  1. Completely exit Steam.
  2. Navigate to your Steam installation folder (~C:\Program Files\Steam) 
  3. Delete the 'appcache' folder.
  4. Restart your computer and attempt to launch the game through Steam

If the issue persists, it may be that a program on your machine is interfering with the proper delivery of game files:

Please temporarily uninstall any applications listed in our Programs Which May Interfere with Steam.

Additionally, it is possible that anti-virus software is reporting game files as malicious.

 

Reply #4 from GalCiv3 Forums Top

Ok I finally got the game to run.  Turns out I had to upgrade windows 8 to windows 8.1.  This is done separately from regular windows updates, so I thought I had the latest version, but I didn't.