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Plynx
Plynx
Join Date 03/2002
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Spacemonger reporting incorrect file sizes

Incredibly small files being reported as incredibly huge

September 27, 2018 8:35:41 AM from Stardock ForumsStardock Forums

I'm experiencing a problem with the current version of Spacemonger where just about every scan some files are being reported incorrectly. I can't say how many are being reported incorrectly, but at least some files are getting shown as 8GB.

If you want, I can send you a screenshot, just email me. Scanning works fine in older versions of Spacemoner.

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benjwgarner
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basj
Join Date 03/2001
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Reply #1 September 27, 2018 8:48:01 AM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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Plynx
sdrohan
Join Date 10/2012
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Reply #2 October 4, 2018 10:44:59 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.


If you want, I can send you a screenshot, just email me. Scanning works fine in older versions of Spacemoner.

Yes, can you please send some screenshots with some annotations on them?

Thank you very much.

----------------
Sean Drohan
Stardock Customer Service Manager

 

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Plynx
Plynx
Join Date 03/2002
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Reply #3 October 20, 2018 4:47:23 PM
from Stardock ForumsStardock Forums

Sure, what mail address should I send them to?

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Plynx
basj
Join Date 03/2001
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Reply #4 October 20, 2018 9:04:29 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your question to Stardock Support team for their assistance. Or you can upload it to those free cloud storage such as "google drive" and share the link here. We appreciate your feedback and patience. Please keep an eye on this thread for any updates. 

Basj

Stardock Community Assistant.

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Plynx
sdrohan
Join Date 10/2012
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Reply #5 October 22, 2018 10:10:16 AM
from Stardock ForumsStardock Forums

Quoting Plynx,
reply 3

Sure, what mail address should I send them to?

You can post them to this thread.

----------------
Sean Drohan
Stardock Customer Service Manager

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Plynx
lishaitung
Join Date 07/2007
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Reply #6 October 29, 2018 2:20:24 PM
from Stardock ForumsStardock Forums

I'm also having this issue, and I have been for a long time. Tiny files in my user profile are reported as 8 GB in size and it completely dominates the display, making it very hard to find the files that are really using the space.

I uploaded a screen shot here: https://ln.sync.com/dl/850898090/wxhpvpfc-j4d572p6-9pbdqqis-6vy4yn79 - in this screen shot a directory that is 3.6 megabytes in size is being reported as almost 500 gigabytes.

While I was making this screenshot I noticed that the Size is right, the Phys Size is way off.

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Plynx
peterrusso
Join Date 03/2016
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Reply #7 October 30, 2018 9:04:10 PM
from Stardock ForumsStardock Forums

Same here. For me, the issue seems to be with the program FileBot. Spacemonger reports a size of 50GB, while explorer shows it is only a few MB.

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Plynx
TankBob
Join Date 08/2003
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Reply #8 February 13, 2019 7:13:00 AM
from Stardock ForumsStardock Forums

Is this due to sparse files, most of my 8589934592 size files are showing with the sparse property.

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Plynx
basj
Join Date 03/2001
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Reply #9 February 13, 2019 10:26:57 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. This is known issue and has been reported internally.

Thanks

Basj,

Stardock Community Assistant.

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Plynx
pforhan
Join Date 02/2009
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Reply #10 March 24, 2019 8:12:26 PM
from Stardock ForumsStardock Forums

Any ETA on a fix?  I'm seeing it too.

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Plynx
sdrohan
Join Date 10/2012
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Reply #11 March 25, 2019 9:33:54 AM
from Stardock ForumsStardock Forums

Quoting pforhan,
reply 10

Any ETA on a fix?  I'm seeing it too.

Nothing yet to report but will update when there is.

----------------
Sean Drohan
Stardock Customer Service Manager

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