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Entropiness
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Unable to uninstall Groupy 1.02

March 5, 2018 6:43:27 AM from Stardock ForumsStardock Forums

Hello,

 

When I try to uninstall Groupy v1.02 (through Windows "Program add or remove" feature), I have the following message :

And when I execute "uninstall.exe" file, I have the following message :

Could you help me please ?

Because each time I relaunch my computer, I have the automatic start of Groupy, which displays the nag screen telling me that I have to purchase it. And I have no possibility to avoid this, which is very boring.

Thank you very much in advance for your help.

E.

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basj
Join Date 03/2001
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Reply #1 March 5, 2018 7:48:11 AM
from Stardock ForumsStardock Forums

Hello,

Please try to reinstall on top of it, reboot. And then try to uninstall it.

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Entropiness
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Reply #2 March 5, 2018 7:54:38 AM
from Stardock ForumsStardock Forums

Thank you for your answer.

Of course, I already did it, but it does not change anything.

I also tried to install to another folder, but there is obviously a bug in the installer (or something wrong in my installation), because when I explicitly specify a new destination folder to install the application, the current folder is used instead...

E.

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basj
Join Date 03/2001
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Reply #3 March 5, 2018 8:03:36 AM
from Stardock ForumsStardock Forums

Maybe you can try those uninstaller application such as Winoptimizer 15 https://www.stardock.com/products/winoptimizer/

which can help uninstalling applications.

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Entropiness
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Reply #4 March 5, 2018 8:35:26 AM
from Stardock ForumsStardock Forums

Do you know if there a "purge" application such as it has been done for fences (http://sd.stardock.com/zubaz/apps/Purge_Fences.bat) ?

I am a very happy customer of Stardock solutions (such as Fences and Start10), but also very disappointed with this bad experience with Groupy I would like to uninstall properly, in order to avoid this annoying nag screen at each reboot of my machine...

 

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basj
Join Date 03/2001
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Reply #5 March 5, 2018 8:40:50 AM
from Stardock ForumsStardock Forums

None for Groupy yet that I know off. I would have point it to you if I known about it.

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Cairton
Join Date 02/2018
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Reply #6 March 22, 2018 9:57:38 AM
from Stardock ForumsStardock Forums

Hi. I'm having the same problem. Hope this gets fixed soon.

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Entropiness
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Reply #7 March 22, 2018 10:05:04 AM
from Stardock ForumsStardock Forums

Installing a new version of Groupy (1.1.0) above my current installation, and then rebooting, has solved the problem. I could finally uninstall properly the application. So, it was probably a problem in the install scripts of the previous version... but I cannot say.

Hope it will solve the problem for you too... good luck !

E.

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Cairton
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Reply #8 March 22, 2018 11:36:24 AM
from Stardock ForumsStardock Forums

Thanks for that. I'll try once I'm back at my PC.

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Cairton
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Reply #9 March 22, 2018 3:28:54 PM
from Stardock ForumsStardock Forums

That did the trick. Thanks for the help.

Alex

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Reply #10 March 22, 2018 6:00:12 PM
from Stardock ForumsStardock Forums

Welcome !

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AzDude
Join Date 11/2002
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Reply #11 March 22, 2018 6:24:10 PM
from Stardock ForumsStardock Forums

Try This  https://forums.stardock.com/488142/groupy-support-faq#reinstalling

 

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