Thank you for the reply Jafo,

In that case then i will contact support to get a refund, or charge it back through my bank. There is no way known i'd even attempt to install "Impulse" again, i purchased Object Dock and not Impulse. It seems more like some sort of adware/malware and definitely not something i'd want on my system.

https://store.stardock.com/policy.aspx 

Stardock's refund policy...

Don't know what you call adware, but I've had it popup an ad for some sort of game software one time. After that I close the program and don't see it until  reboot ('bout once a week). Jafo, I suspect you guys use Impulse to thwart piracy, but I just did a google for "descapes" and saw many sites listing cracks, etc. for the program. Here's just one url I checked out: xxxxxxxxxxxxxxxxxxxxxx u're wasting your time and energy but I wish you luck with it.

Link deleted - Admin

It's Adware, shortly before it froze i had ads coming out of my taskbar for something completely unrelated to the application i purchased. It's an unwanted and non-essential program.

It also totally messed up my dock that had been working for 3 years, so i have paid for 2 docks and now got none i will NOT use a Stardock product again. This sort of rubbish is a discredit to the software industry, i paid for an application i want to download it, punch in my serial or whatever and use the flipping thing!

Here i am 8 hours later, no software, the way i have used my system for the last 3 years is destroyed, money gone and a company insisting i install their Adware on my system and a waste of a day when i have much better things to do.

No thanks, there is docks i can download instantly for free which i'll be doing once "support" finally get back to me with my refund.

SpikeSpika ...once more I repeat...Impulse is REQUIRED for the download/install Of ObjectDock.

It is NOT adware, or any similar such product.

It is both 'wanted' AND 'essential'. It is the program's Installer.

If you will not accept the requirements of the product installation process then be mindfull of the limitations of the Official Refund policy'

To repeat, Stardock's Impulse and ObjectDock programs are universally accepted and acknowledged as market leaders within the field of GUI customizing/modification practises...so much so that Microsoft recognizes Stardock as a Gold Partner.

You do NOT get such association without stringent quality standards.

If you CANNOT/will not use Impulse to correctly install your software then you are not complying with the requirements of the software's installation and thus will likely not qualify for a refund.

You can click settings and TURN OFF the pop-ups for new programs. Try THAT with ADWARE.

I don't understand why people who seem so paranoid to begin with don't investigate what they are downloading first to see that it is safe or not...or bother to look carefully at what they have downloaded to see that they can adjust the settings and customize it to their liking. The first place they come is here to pitch a fit and bad mouth something they haven't had on their computer for more than a day or two.

I never even made it to that screen .  Obviously they put a fair amount of effort into making it pretty configurable, that's nice.

It appears that one way or another you have a corrupted download and/or install which is both unfortunate and not specifically attributable to the software itself, only this particular attempt at its install.

You will need to contact support@stardock.com  [noting that currently it is the Easter break so there will be an extended wait] to qualify for terms pertaining to Stardock's Refund Policy.

https://store.stardock.com/policy.aspx 

Please take note of the conditions contained.

Again, Impulse is neither [in itself] "broken" nor "bloated".  It is your attempt to install which apparently was "broken".  How you attempt to resolve that outside of appropriate assistance/support is also outside of Stardock's control.

In the meantime there are many people here who would be willing to assist you until resumption of US Business hours.

I trust you will avail yourself of our offered assistance...

ok ill be plain and simple, i did an experiment, my son is 6 yrs old (and has is own computer) all i did was give him the web address and told him what to download. he did it, installed it, used my stardock account and went crazy installing my software to make his computer as cool as daddy's. if a first grader can do it flawlessly, and figure out how to configure object dock 2.0, windowblinds, icon and sound packager, then you are the problem. i have been using stardock software since 1998, have been an object desktop subscriber since day one,and impulse is great. of every software vendor i have ever seen, this company makes the most stable release software i have ever seen. so you are either the problem, or have a really piece of crap machine.

on a side note Jafo and id, one small problem with the new objectdock is when you drag an icon off to delete it, it makes the program open.

Yeah, so many online gamers get stomped by 6 year olds...

Sorry you had so many problems with your computer.  I know how frustrating it can be to have to do a reinstall.    I have never had a pop up of any kind from Impulse (EVER)... and I have had it since it was born.  I can't tell you how much fun I have had with my Object Desktop over the years.  Don't give up.   

May be you have another more serious problem going on with your computer.  Impulse is not adware and I am so sure you would love Object Dock Plus.  You just need to reinstall Impulse and let it update and then install OD Plus.