Home | Recent Posts New Topic
vreetech
vreetech
Join Date 07/2008
0

DeskScapes 3 not working

January 3, 2010 12:06:36 PM from Stardock ForumsStardock Forums

Hi all

I have downlaoded the trial of DeskScapes 3 however i am having problems with it. When i try to apply any backgrounds, be it wallpaper, dynamic or video the program will lock up for a second. It then will provide a msg saying that it appears it has not been installed correctly and would i like to fix the problem. It does not matter if i press yes or no as all that happens is that the program will lock up again, my taskbar and icons (i assume windows explorer) disapears for a few seconds and my background turns to black. My taskbar and icons will return and the program will come back to life (with my background still black). Also when i click apply a menu bar appears at the top left of the monitor as if i had just right clicked. I have reinstalled it twice and have the latest drivers from nvidia.

Any idea what i have done wrong or why it is going this?

Any help would be appreciated.

Thanks, Andy

 

deskscapes
Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Philly0381
Join Date 11/2004
+844
Reply #1 January 3, 2010 12:10:05 PM
from WinCustomize ForumsWinCustomize Forums

Just a little bit more information vreetech, what OS are you running and what graphics card do you have?

 

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
vreetech
Join Date 07/2008
0
Reply #2 January 3, 2010 1:01:10 PM
from Stardock ForumsStardock Forums

Hope this will help

------------------
System Information
------------------
Time of this report: 1/3/2010, 17:58:18
       Machine name: HOME-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: EX58-UD5
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.8GHz
             Memory: 6140MB RAM
          Page File: 2824MB used, 9658MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 280
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 280
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_05E1&SUBSYS_055710DE&REV_A1
   Display Memory: 3820 MB
 Dedicated Memory: 1005 MB
    Shared Memory: 2814 MB
     Current Mode: 1920 x 1200 (32 bit) (59Hz)
          Monitor: Hanns.G HG281
      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
   Driver Version: 8.17.0011.9581 (English)
      DDI Version: 10
   BGRA Supported: Yes
Driver Attributes: Final Retail
 Driver Date/Size: 12/11/2009 06:17:14, 11776104 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-46A1-11CF-0356-5C251FC2C535}
        Vendor ID: 0x10DE
        Device ID: 0x05E1
        SubSys ID: 0x055710DE
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
      DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
amitsaran
Join Date 01/2009
+181
Reply #3 January 3, 2010 1:17:54 PM
from WinCustomize ForumsWinCustomize Forums
I feel its a codec problem or else deskscapes3 shall run fine on the specs you've mentioned !!
Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
vreetech
Join Date 07/2008
0
Reply #4 January 3, 2010 2:05:46 PM
from Stardock ForumsStardock Forums

Any idea how to solve this if it is a problem with codec's?

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Flatmann
Join Date 10/2009
0
Reply #5 January 4, 2010 1:55:51 PM
from Stardock ForumsStardock Forums

I have the same problem.  

Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 7.1

DeskScapes appears to be activated on this PC
DeskScapes engine does not appear to be running    <-------------------------------------
(PnP-Monitor (Standard)) 1 is attached to NVIDIA GeForce GTX 260                            

Deskscape.dll                 2009/11/18 22:35:27
Deskscapes.dll                2009/11/02 16:01:35
DreamControl32.dll          2009/11/09 15:43:17
DeskscapesConfig.exe     2009/12/17 20:34:45
UI\Deskscape.dll             2009/11/11 19:21:12
UI\DeskscapesVideo.dll    2009/11/02 16:01:54
DreamTasks.exe             2009/11/09 18:51:57
DeskscapesVideo.dll         2009/11/02 16:01:44

The problem that I cant find out is why my Deskscapes engine says its NOT running.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Neil Banfield
Join Date 04/2001
+1094 sdemployee
Reply #6 January 4, 2010 2:02:08 PM
from WinCustomize ForumsWinCustomize Forums

That would typically mean one of two things.

1) The install failed to work correctly, or 2) the deskscapes.dll is missing a required runtime file.

Given the software will try to fix it on apply if number 1 occured and the issue continues, it suggests there is a missing runtime or something is blocking the installation.

What Antivirus / antispyware applications do you have installed?

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
vreetech
Join Date 07/2008
0
Reply #7 January 4, 2010 2:49:40 PM
from Stardock ForumsStardock Forums

AVG and Spybot S+D

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Flatmann
Join Date 10/2009
0
Reply #8 January 5, 2010 4:56:38 AM
from Stardock ForumsStardock Forums

Norton Antivirus 2010.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
vreetech
Join Date 07/2008
0
Reply #9 January 7, 2010 1:48:15 PM
from Stardock ForumsStardock Forums

Any idea's?

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Flatmann
Join Date 10/2009
0
Reply #10 January 12, 2010 3:36:04 PM
from Stardock ForumsStardock Forums

I guess not. I dont have any idee´s more what the problem is.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Flatmann
Join Date 10/2009
0
Reply #11 January 13, 2010 8:08:34 AM
from Stardock ForumsStardock Forums

I found out what the problem is/was. It was the Ambx Application that blockt deskscapes. I reinstalled it and now it works again.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #12 January 18, 2010 11:16:23 PM
from Stardock ForumsStardock Forums

vreetech: First, try adding exceptions for Deskscapes and Impulse in AVG and Spybot, or temporarily disabling if need be, and then verify Deskscapes through Impulse.  If you need to, you can download Impulse here: http://www.impulsedriven.com/impulse_setup_full.exe

-Launch Impulse.  Right click on the entry for the application and choose "Verify Installation"
-Impulse will check the integrity of the installed application.  You should be given feedback as to the state of the installed application.
-If errors are found, an update should be made available in Impulse.  This is not an update to a newer version, but simply Impulse using the update mechanism to replace corrupted files.
-Once the update completes, reboot your PC.

If you're still having problems, shoot support@stardock.com an email with as many details as you can about the problem and what you've done so far.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Enirlan1981
Join Date 05/2010
0
Reply #13 May 7, 2010 8:59:14 AM
from Stardock ForumsStardock Forums

Quoting Rosco_P ,
reply 12
vreetech: First, try adding exceptions for Deskscapes and Impulse in AVG and Spybot, or temporarily disabling if need be, and then verify Deskscapes through Impulse.  If you need to, you can download Impulse here: http://www.impulsedriven.com/impulse_setup_full.exe

-Launch Impulse.  Right click on the entry for the application and choose "Verify Installation"
-Impulse will check the integrity of the installed application.  You should be given feedback as to the state of the installed application.
-If errors are found, an update should be made available in Impulse.  This is not an update to a newer version, but simply Impulse using the update mechanism to replace corrupted files.
-Once the update completes, reboot your PC.

If you're still having problems, shoot support@stardock.com an email with as many details as you can about the problem and what you've done so far.

 

You can't do this if your using a Demo Version.  The problem must be solved in the demo version, to show that it does indeed work in retail.  I will simply not pay for this program until I see this happen.  As above, i've the same problem.  The only difference : When it asks me to fix it, it will popup a user logon dialogue.  I click my user, type in my password, and nothing happens after I click ok.  This error only pops up once after I have (re)installed, then it never appears again.  When impulse is used to check installation, it reports that it is not working correctly.  I am unable to do anything further with impulse as it requires that I have added a registration (needs a serial key, but for those who are using the demo, this is not possible.).

Nice  public support, stardock.

 

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #14 May 7, 2010 9:19:46 AM
from WinCustomize ForumsWinCustomize Forums

Keep in mind, the forums are not official Stardock support.  If you're having problems, shoot support@stardock.com an email with as many details as you can about the problem and what you've done so far, and we'll try to help you out.

Reason for Karma (Optional)
Successfully updated karma reason!
vreetech
ansury
Join Date 06/2008
+7
Reply #15 May 8, 2010 8:15:20 PM
from Stardock ForumsStardock Forums

Quoting Mildaine55,
reply 13

Nice  public support, stardock.
 

How many companies do you know that have ANY of their people on forums routinely answering questions for free?  There are some but even in those cases it's not the norm to get help from someone at the company.  Stardock support has to be one of the best out there!

+1
Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time:
Stardock

Press | Store | Official Wiki
Copyright © 2025 Stardock Entertainment. Galactic Civilizations is a registered trademark of Stardock Entertainment. Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries. Bank Gothic is a trademark of MyFonts and may be registered in certain jurisdictions. All rights reserved.