IF you're certain you're going to be around the afternoon of launch then you are better off just doing it then.

The point of pre-ordering anything is so that you can fire and forget.

I have Raymond E. Feist's new book on pre-order at Amazon.com.  Does that mean I'll get it first? No. If I absolutely had to have it as fast as possible, I'd be better off running up to the local Barnes & Nobel and grabbing it that morning.

But I don't plan to wait around and do that so I pre-order it.

Sins is no different. 

Im still waiting. I would have opted not to pre-order if id have known id be paying to wait.

True Tweedledum!

You didn't pay anything if you don't have the serial number yet You get it as soon as your order is processed, you get the key.

Well, they know they'll be getting the money off those that pre-ordered. so they make us wait whilst those who are buying it now are able to download it. money money money! if those buying it now can download it, theres absolutely no reason why people who preordered shouldnt be able to download it now also.

and i prordered expecting prioity, not as a means of "firing and forgetting"

pre-ordering a book on amazon is different as that book would be reserved, meaning that someone who DIDNT prorder wouldnt get it, more than likely because there would be a limited number in stock.

pardon me for being a bit pissed off but i got roughly 25 quid floating around sumwhere whilst I havent got anything bak in return. except a wait.

Which is what you're getting, considering most retail stores aren't putting it on shelves today.

It takes time to process that many orders Nothing is instant, unfortunately.

^^^^ Makes the point exactly, can someone quantify what exactly I have gained by preordering?

Have to say I'm impressed with both the flawed analogy and the total lack of empathy with the customer base there Frogboy.

Firstly you're comparing ephemeral software to a physical object. One involved you sending an e-mail, one would involve a physical transaction, postage etc. So it's pretty ridiculous to compare the availability like that, added to the fact that us Europeans can't go buy it because you never arranged a European distributor before release (Obviously us yokel Euro's need training in how to use DVD's or some such...)

Secondly, Vaxer raised a perfectly valid point, that no-other software company does things in such a round about manner, and you basically say... If you wanted it faster you should have ordered it on the day, tough. When your company gave no indication it would be back seating pre-orders, a odd choice considering that pre-orders show loyalty to an unreleased product.

If this is Stardocks idea of customer service... well guess I won't bother ordering it at all.

Well, I pre-ordered and I've been playing it since May 2007.

pek

Preorders should be getting it FIRST , not stuck on order accepted its being processed... While alot of others who are buying it now are getting it now!

I might aswell waited for the buy it now

From launch day FAQ:

"I haven't received my email yet!" answer: It hasn't been sent to you yet. The pre-orders should complete being processed by 8pm EST.

That time has now come and gone and still no serial!!

Nothing more to say Frogboy? If this is how Stardock treats loyal customers, you should be ashamed!!