Not sure how far you are into a fix for this, but I have been having this issue as well during battles where the screen will go gray (black) and I can do nothing but kill the game. I happened to have my 2nd monitor on for the last couple hangs and realized that both times it happened, windows was also changing my background wallpaper at that same time. No too sure how many people have theirs set to change every 15 minutes, but I do and That may be a contributing fac
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