Sorry to hear you are having trouble.
The Support FAQ recommends the following in this situation
Black screen on loading game
If you run the game for the 1st time and get a black screen, try running the following VC_redist
https://aka.ms/vs/17/release/vc_redist.x86.exe
Reboot and try to run the game again post-install.
Thank you for your patience and patronage.