game locking up when loading

Sorry to hear you are having trouble.

Have you tried any of the suggestions in the Support FAQ?

https://forums.galciv3.com/486732/galactic-civilizations-iii-support-faq#gameloadingissues

Thank you for your patience and patronage.

I have deleted and reloaded the game,  I've ran the validation multiple times,  Have checked memory and all system items.   nothing seems to work.  I've changed the game settings to see if that was the cause to no avail.  It was working fine up until about a week ago.

Go to the folder \Documents\My Games\GC3Crusade, or \Documents\My Games\GalCiv3 if you don't have Crusade, and delete the prefs.ini file and try to run the game again.

If that doesn't work rename the GC3Crusade or GalCiv3 folder in My Games and try running the game again.

tried both items.  neither worked.  I did see on the forum that back in Jan another gamer had the same issue.

Do you have an Nvidia card? If so would you rollback to the previous driver version? I've been seeing reports of it causing issues with some games.

I have an intel graphics 620.   I have no idea how to roll back to an earlier version

Hi,

I've suddenly got crashes on loading and tried different saves which all behaved the same. 

The error file debug.err gives its final line as 

DebugMessage:  Overran end of MemBuffer.

so clearly it's some sort of memory problem. 

This is the debug info once the load starts:

Debug Message:  LOADING GAME: C:\Users\Jonathan\Documents\My Games\GC3Crusade\Saves\\Altarians_Retr25 04 mv 111.GC3Crusade

Debug Message:  Popup Manager Update: Unhiding LoadingWnd

Debug Message:  CInfluenceSystem::CInfluenceSystem size_influenceMapActual 5308416 size_influenceMapCache 5308416 size_lastTurnOwningPlayerIndex 1327104 size_prevOwningPlayerIndex 1327104 size_owningPlayerIndex 1327104 size_isSectorChanged 20736 size_numOwnedTiles 480 size_influnceMapAll

Debug Message:  Loading game C:\Users\Jonathan\Documents\My Games\GC3Crusade\Saves\\Altarians_Retr25 04 mv 111.GC3Crusade

Debug Message:  CGalaxy::LoadDataTables: Using object ptr list

DebugMessage:  Overran end of MemBuffer.

I updated steam and validated  my local files a couple of times but exactly the same behaviour. Will try rebooting in a moment in case a memory leak elsewhere has caused the problem but I haven't recently used new software.  so that seems unlikely (will update this if that does solcve the issue of course). 

So I suspect that either steam is allocating memory differently or that the latest build has a leak or a slop on the code.

Cheers,

Jon

Hi again,

No it's the same after rebooting. 

Here's a link to the full debug.err

https://drive.google.com/file/d/12C33DLv_695SxnT_kPa1qbp__0uymnA9/view?usp=sharing

I can upload a save too but they were were working fine a couple of days ago so I don't think it's that.

Cheers

Jon 

lycan371 please make a separate thread.

casvas6674 please try the following:

Make sure your video drivers are up to date, for intel got here http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

Run as Administrator

Exit Steam\GOG\Epic completely. In a search for any of the launchers, right-click and choose to run as Administrator, ie:

Re-Installing Redistributables

Download the redist files from the links below and install \ repair.

2015:
https://www.microsoft.com/en-au/download/details.aspx?id=48145 

Re-Install DirectX

In the following location:

C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DirectX\Jun2010

Run: DXSetup.exe

Reboot and try to run the game again.  

Tried your ideas,  still locking up at setting up players

Are you on the 4.1 opt-in beta?

If you are and opt-out does the game still not work?

If you aren't try opt-in and see if that changes anything.

Also, are you using any mods?

Afternoon:

     I tried opting in to the 4.1,  did not make any difference.  Then tried the older 2.33 version.  Game is now working.  Thanks for all the help.