Hi, I purchased GalCiv3 a few years ago on Steam, base game only, and then never played it. Noticing that it was one of the featured franchises for the summer sale on a whim I played it this weekend and enjoyed it, so thought to buy the Ultimate Pack. Unfortunately it won't let me purchase it because I own the base game, and even trying to remove it from my library doesn't help. I contacted Steam support and they referred me to you.
I'll be very honest - I *want* to spend the 40 dollars for the ultimate bundle, but there's no chance I'm paying full cost of the various expansions and dlc which means the game will just get backburnered again. Please help me pay you money!
"Thank you for contacting Steam Support.
Since you own the basic game which is included in GALACTIC CIVILIZATIONS III ULTIMATE EDITION, so even if you self removed this game, you can't buy this edition, either.
You can try to contact game Support for some possible ways to upgrade to ULTIMATE EDITION.
You can reach Galactic Civilizations III support by using the information from the Official Support section here.
If you have any further questions, please let us know - we will be happy to assist you."