Can't play any campaign

Blank Map

from GalCiv3 Forums

When I try to play any campaign, with the sole exception of Retribution, I get a map that's mostly black. Here's a screenshot of the game.

6,943 views 9 replies
Reply #2 from GalCiv3 Forums Top

Sorry to hear you are having trouble.

Have you tried verifying integrity of game files?

  • Right click on GC3 in your Steam library;
  • Go to Properties;
  • Then the local files tab;
  • Click on Verify Integrity of Game Files.
Siege of Centauri
Reply #5 from GalCiv3 Forums Top

If the problem persists it would help if you uploaded a savegame to a cloud service (DropBox, Google Drive, One Drive) and post a link here, so the developers can take a look at it.

Savegames are located in \Documents\My Games\GC3\Saves or \Documents\My Games\GC3Crusade\Saves

Reply #6 from Stardock.net Forums Top

Do you have any mods?

Reply #8 from Stardock.net Forums Top

Quoting jedi_master_edward_ala2829, reply 7

no. It seems like it was the 3.9 patch (or maybe an earlier patch, not sure. Haven't played in a while).
End of jedi_master_edward_ala2829's quote

Can you send me your debug.err from your my games directory?  [email protected]

Reply #9 from Stardock.net Forums Top

We worked it out over email. 

The problem was a corrupt Prefs.ini file.  Deleting the file from the Documents\My Games\GC3Crusade fixes the issue.