First launch no writting in game.

I try to fix it but cannot get it right.

https://send.firefox.com/download/c8f85ddd4daa1740/#7k9kebL7FSpcbH_76dTidw

Hello everyone,

I was a new guy hear. My friends let me try this great game and after that I run to buy it. But now I have try to launch the game and I got a menu without any Writing. I try mutiple time to revalidate the files. And that's do nothing.
The first time the real problem was the Bink vidéo. After one white night to try to fix it I remove the game and reinstall it on my C: partition. That fix the first trouble and now then I cannot see what write. Because all text are gone... I don't know how fix it. I install the consolas font and copy into the font folder of the game. But that fix nothing. I use the revalidation 3 more times and that's tell me always I as 5 files not right then, he try to download them ? I don't know but I'm tired to try so hard to fix a game...


Please tell me I 'm not alone with this problem. I try to search but I think I don't know how to name it. No writting in game. No text. not an letter... wtf ?! :3

I give you in the link 2 screenshot of the bug on my game.

I love this game but I can play it at all. that's so frustrating.

Best,
Elvon

37,825 views 14 replies
Reply #1 Top

First can you please be sure you go through all of the troubleshooting on this page.

Please also post your specs, including your OS version, and if you have a screenshot of this no text problem include that as well.

There are maybe a few things you can try that I can think off the top of my head including deleting your settings folder that should be \Documents\My Games\GC3Crusade

Reply #2 Top

I have follow this support page 10 times before. but none of this work.
I ve linked this two screenshot. but I can let them here if you like :

After the video.

ramdomly click on the right button

Also I m running with that little baby :

Info sys

Thanks for this new idea of test, I try it and it's do nothing.

Reply #3 Top
Removing the font data:
  1. Press the Windows key and "R" at the same time. 
  2. A "Run" window will appear. Please paste the path below in the box and click OK:
    %programdata%\Stardock\Galactic Civilizations III
Delete the two files below listed below in the above directory: 
 
K2FontData_Small.fontdata
K2FontTexture_Small.dds
 
They will be generated once again upon launching GalCiv3.
 
If you're still experiencing an issue with your text, try verifying the game's cache files:

Open up Steam and right click on the game and select properties, then choose the option 'Verify Integrity of Game Cache' like so: http://screencast.com/t/QwZ9xVyT

After the game files are read/repaired, attempt to run the game again in Steam and see if that fixes the issue.

Your system may also be missing the actual font type:

If this did not work for you, please try downloading and installing the font at this website:

http://www.microsoft.com/en-us/download/details.aspx?id=17879

If you're having trouble reading fonts on a 4K or UHD size screen:

  1. Press the Windows key and "R" at the same time. 
  2. A "Run" window will appear. Please paste the path below in the box and click OK:
    %userprofile%\Documents\My Games\GalCiv3

In the folder that appears, find your "prefs.ini" file and open it with a text editor (Notepad for example). Find the following line:

UISize=Small

And change it to the following:

UISize=Medium


Have you tried all of the above too?

Reply #4 Top

Yes I try those method I don't have the font size small at all, only medium and normal in C:\ProgramData\Stardock\Galactic Civilizations III - Retribution.

I use in my second try on the 10 before install the font (Who's named Consolas) And after the install I re launch the game. Nothing, I exit the game and I copy all the font Consolas into the font folder in my C:\Program Files (x86)\Steam\steamapps\common\Galactic Civilizations III\Fonts. After that again I give it a try. But nothing... after that I try to modify the prefs.ini files like in this support pages... and try... and revalidate("Verify Integrity of Game Cache") the files... and retry again. And nothing new no of this page works for me. I have try 10 times. Sorry for tell you this like that but I not a realy newbies in using pc and bugged games... (Like skyrim... Ah f*****g Skyrim with this Artefacts for nothing to, It's just launch Skyrim in High res make's him light artefact buggy and very photo sensitive)

After try all of this I search some thing similaire in forum but I don't know how to make this search right (I try No writting in search bar, and no text, but I can fond nothing realy related at my problem) After that I came Here to search some Help from Other Or the support team who work on the games. I don't know what to try...

Reply #5 Top

Quoting Elvon, reply 4

Yes I try those method I don't have the font size small at all, only medium and normal in C:\ProgramData\Stardock\Galactic Civilizations III - Retribution.

I use in my second try on the 10 before install the font (Who's named Consolas) And after the install I re launch the game. Nothing, I exit the game and I copy all the font Consolas into the font folder in my C:\Program Files (x86)\Steam\steamapps\common\Galactic Civilizations III\Fonts. After that again I give it a try. But nothing... after that I try to modify the prefs.ini files like in this support pages... and try... and revalidate("Verify Integrity of Game Cache") the files... and retry again. And nothing new no of this page works for me. I have try 10 times. Sorry for tell you this like that but I not a realy newbies in using pc and bugged games... (Like skyrim... Ah f*****g Skyrim with this Artefacts for nothing to, It's just launch Skyrim in High res make's him light artefact buggy and very photo sensitive)

After try all of this I search some thing similaire in forum but I don't know how to make this search right (I try No writting in search bar, and no text, but I can fond nothing realy related at my problem) After that I came Here to search some Help from Other Or the support team who work on the games. I don't know what to try...
End of Elvon's quote

This might sound a bit obvious but you say you copied the fonts to the fonts folder in GC3. But did you install them on your Windows installation?

Reply #6 Top

If I didn't Install them I can't copy them... (because if they aren't be in the windows fonts folder for me to copy them how can I make a copy, the support tutorial was clear enough for that part) -_-
I'm sorry but I'm a little irritated. Because I come to have already tried a lot of solution, I try to make you understand it. and you only come back with the page of the forum that I tell you to have done 10 times in one night. I just ask for help because I do not understand why it happens and especially why I can not solve it with the main intructions of the support page. I tell you now that I am an advanced user. Also I know that I can forget things but it's been twice that I tell you that I actually did what is written on the support page. Please do not use this that's not help just driving me crazy. :'(  
If I came on the support forum it's because I can not find a solution to this problem. Whether on forums or even elsewhere on the internet ... It's not the first time I have a problem as complicated and the last time it was with skyrim and the only solution for him was to drastically lower the general quality (to go from extreme to low whereas I am as much equipping as at present).

Right know I m not deal with Skyrim but with Galactic Civilizations III who have nothing write when I launch the game... :hugme:  


Please Help if you can I realy appreciate that. Sorry for begun a little mad in my message. I just despair that my game cannot function right on my machine... that realy sucks ! I buy it for nothing but being upset and sad ?

 

Thanks for trying helping me that sympathetic.

Reply #7 Top

Quoting Elvon, reply 7

If I didn't Install them I can't copy them... (because if they aren't be in the windows fonts folder for me to copy them how can I make a copy, the support tutorial was clear enough for that part) -_-
I'm sorry but I'm a little irritated. Because I come to have already tried a lot of solution, I try to make you understand it. and you only come back with the page of the forum that I tell you to have done 10 times in one night. I just ask for help because I do not understand why it happens and especially why I can not solve it with the main intructions of the support page. I tell you now that I am an advanced user. Also I know that I can forget things but it's been twice that I tell you that I actually did what is written on the support page. Please do not use this that's not help just driving me crazy. :'(  
If I came on the support forum it's because I can not find a solution to this problem. Whether on forums or even elsewhere on the internet ... It's not the first time I have a problem as complicated and the last time it was with skyrim and the only solution for him was to drastically lower the general quality (to go from extreme to low whereas I am as much equipping as at present).

Right know I m not deal with Skyrim but with Galactic Civilizations III who have nothing write when I launch the game... :hugme:  




Please Help if you can I realy appreciate that. Sorry for begun a little mad in my message. I just despair that my game cannot function right on my machine... that realy sucks ! I buy it for nothing but being upset and sad ?

 

Thanks for trying helping me that sympathetic.
End of Elvon's quote

I understand, just making sure everything has been gone through.

My next suggestion is to go to your installation "\Stardock\Galactic Civilizations III\"

Find and delete these two files:


K2FontData_Small.fontdata
K2FontTexture_Small.dds

Reply #8 Top

Thank you,

Right... we're cool thought. 

I don't have this files in my installations. and also not in the programme data too. Is it normal?

 

Reply #9 Top

Quoting Elvon, reply 9

Thank you,

Right... we're cool thought. 

I don't have this files in my installations. and also not in the programme data too. Is it normal?

 
End of Elvon's quote

Hang on. I got that part wrong. Open explorer and type in "C:\ProgramData\"

It should resolve to a folder that has a sub-folder called Galactic Civilizations III. It might be called "Galactic Civilizations III - Retribution"

There you should find these two files and delete them.

Reply #10 Top

I'm not on the team, but I'm going to suggest a couple of things. Perhaps not having the small interface could be the cause. The game expects that interface to be there, even if you don't use it. There are like 20 files linked to each other. 

1070 is definitely later than the game. Try lowering your graphics settings. I like to keep my window, and game graphics as close to each other as possible.

Nvidia has a control app. I would say run it. Make sure as many things are game controlled as possible. I know these are options on your graphics card control settings. Check them all. If this doesn't work try setting them to default and see what happens.

I would say make sure your virtual memory is set. 

I know you've probably tried this, but are your driver's up to date. Your graphic driver's to.

This seems to happen I'm either looking at some windows setting I hadn't tried before, or I download a program, but sometimes I accidently write protect the two galactic civilizations directories. Make sure this didn't happen.

Remember I'm not stardock, so take this with a grain of salt.

Reply #11 Top
SchismNavigator : I already said [quote] Yes I try those method I don't have the font size small at all, only medium and normal in :
"C:\ProgramData\Stardock\Galactic Civilizations III - Retribution".[quote] And I refered to
"K2FontData_Small.fontdata  &  K2FontTexture_Small.dds" Files
I don't have them. Nor in my "C:\Program Files (x86)\Steam\steamapps\common\Galactic Civilizations III".
Reply #12 Top

admiralWillyWilber : I Try to lower my settings but nothing happend after, same trouble. I've already all my drivers Up to date include graphique ones. And I can't having the windowed of the games. Nothing worked.

Thank you to tell me other things to try. This not work but We try new solution. : }

Reply #13 Top

Okay guys !! admiralWillyWilber Your right this is a scale problem... I mess up with option blindly and after that I reset settings in the launcher menu also re-validate files before launch the game. He run at widowed 1280x1024 and the text came !! I can read !!

Okay if anyone Have this problem first things to try is to windowed your game ! If you do and that won't gave you text back that can be an another problem (plz go to the support page and try any of it before creating an other post).

Thank's for your backup and now I can play hard ! :3

Reply #14 Top


Okay guys !! admiralWillyWilber Your right this is a scale problem... I mess up with option blindly and after that I reset settings in the launcher menu also re-validate files before launch the game. He run at widowed 1280x1024 and the text came !! I can read !!

Okay if anyone Have this problem first things to try is to windowed your game ! If you do and that won't gave you text back that can be an another problem (plz go to the support page and try any of it before creating an other post).

Thank's for your backup and now I can play hard ! :3

End of quote

Glad this is fixed for you now ^_^