Battleviewer crashes always after seconds

Hi,

after I bought the retribution expansion, I cannot use the battle viewer as it crashes the game 100%. I see the battle for the first 2-3 seconds, then the game crashes. Updated to the newest nvidia driver from yesterday, but changes nothing. Playing on Win64. Gtx980.

10,795 views 11 replies
Reply #2 Top

Sorry to hear you are having trouble.

It would help if we could see what's in your debug.err , it is located in \Documents\My Games\GC3 or \Documents\My Games\GC3Crusade

If you could upload it to a cloud service (DropBox, Google Drive, One Drive) and post a link here, the developers can take a look at it.

Thank you for your patience and patronage.

Reply #3 Top

Just tested a copied save game before a battle on my labtop. Game crashes too. So it does not depend on the system. Has this expansion not been tested on windows machines??? Can anybody confirm that the battle viewer is working with windows at all??

Reply #8 Top

Thanks for the great support on this issue. It's astonishing how fast you guys fix severe bugs and communicate with your users. Stardock really impresses in this area. Good to know for the future and wether to buy or not to buy upcoming games and expansions of Stardock.

Reply #9 Top

I've asked a dev to look at this problem this afternoon.

Reply #10 Top

Have you updated the game since Monday and tried going into the battle viewer again? I noticed you are playing in German, and there was a problem in the German version of the data on release where a font for the battle viewer was missing, which appears to be the cause of your crashes. Let me know if you are still having problems after updating the game.