Moving Multiplicity Pro to a new computer.

April 30, 2018 11:58 AM from

Stardock Forums

Both my home computer and my work laplet failed on the same day.

I have replaced them but cannot install my Multiplicity license on the new computers.

Any ideas?

5,178 views 5 replies

Reply #1 April 30, 2018 12:04 PM from

Stardock Forums Top

Purge both computers then reboot and reinstall

report back herre with results , please

Reply #2 April 30, 2018 12:41 PM from

Stardock Forums Top

Thanks but both computers had hardware failures so I cannot do anything like a purge.

Reply #3 April 30, 2018 12:48 PM from

Stardock Forums Top

Getting your keys from here to activate doesn't work on the new PC's

if not I'll report to support to help you

Reply #4 April 30, 2018 1:52 PM from

Stardock Forums Top

I have deactivated your old PC. Try again, please.

Reply #5 April 30, 2018 7:13 PM from

Stardock Forums Top

That worked.

Thank you.

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