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WIllythemailboy
WIllythemailboy
Join Date 03/2006
+70

Repeatable crash on closing game

September 13, 2016 9:01:56 AM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I'm getting a repeatable bluescreen when I close GC3 with iTunes open. I haven't noticed any other program combinations that cause the same effect. Any ideas beyond the obvious "don't run iTunes behind GC3"?

This only started when I upgraded to Windows 10, but I don't play often enough to rule out game/steam/iTunes updates that may have contributed as well.

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WIllythemailboy
Island Dog
Join Date 06/2003
+1046 sdemployee
Reply #1 September 13, 2016 9:10:12 AM
from Stardock ForumsStardock Forums

Please contact support so we can get more info: https://esupport.stardock.com/index.php?/Tickets/Submit

 

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WIllythemailboy
Mystikmind
Join Date 06/2004
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Reply #2 September 14, 2016 7:47:20 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I never tried iTunes but Personally, when i hear things like this, it makes me wonder if iTunes might be one of those 'invasive' programs that plants much deeper roots into your system than is necessary?

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WIllythemailboy
shaw
Join Date 07/2015
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Reply #3 September 15, 2016 12:43:02 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

WIllythemailboy,

Please submit a ticket.  I just tried iTunes w/ GC3 running and didn't get any crashes.  Definitely, submit a ticket so we can help.  

https://esupport.stardock.com/index.php?/Tickets/Submit

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WIllythemailboy
WIllythemailboy
Join Date 03/2006
+70
Reply #4 September 27, 2016 2:34:29 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

This was apparently a video driver issue. Why it was occurring only for that combination of programs may never be known, but it seems to have been resolved.

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WIllythemailboy
admiralWillyWilber
Join Date 05/2009
+99
Reply #5 September 27, 2016 2:43:42 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Hi willy haven't heard from you on the forums in awhile.

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