Multiplayer, AI faction turn getting stuck

from GalCiv3 Forums

Hello,

GalCiv3 has been very fun so far but during multiplayer we are having a massive bit of trouble regarding the AI turn freezing. The game continues completely fine until one of us ends our turn. Then as it switches between each of the AI factions it can randomly at times get stuck the game continues to be responsive but the AI never ends their turn. I have to exit and reload the game entirely to get a few more turns done. This is not something to do with our map generation as we have started 3 different saves and each time it happens.

Version 1.4, we have done what has been suggested here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

8,263 views 5 replies
Reply #1 from GalCiv3 Forums Top

Phil,

Can you submit a ticket (https://esupport.stardock.com/index.php?/Tickets/Submit) with the auto save game attached so we can try to reproduce the problem?  Thank you.  

Reply #2 from GalCiv3 Forums Top

Confirmed.

 

My friend was freezing the game with a pirate base attack at each loading the save.

He tried his attack letting pass two turns and it worked without freeze.

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Reply #3 from GalCiv3 Forums Top

Quoting pshaw, reply 1

Phil,

Can you submit a ticket (https://esupport.stardock.com/index.php?/Tickets/Submit) with the auto save game attached so we can try to reproduce the problem?  Thank you.  
End of pshaw's quote

I've just made the ticket but to be honest we can reload the save and play for awhile longer before it is unable to progress. Sometimes it can be as short as 1 turn and others up to 30-50 turns. Having to completely reload the game + steam each time.

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Reply #4 from GalCiv3 Forums Top

Alright, we have continued to play our save and we think we have figured out what the problem might be. Everything was going fine other than occasional issues with the problem (Unknown Pirates?) until we ended up with a war in the AI. When that happened things was alright until Caek gave an order to a fleet to attack the enemy. It took several turns for the fleet to arrive to attack the enemy, it did so after the player had ended his turn.

What happened is that the fleet went to its destination and attacked its target then after the turn had been ended the game start to process the turn transition and the game saw that the fleet had left over moves after attacking its target but no order to pass or guard or anything. Because of this it had stopped calculating the turn and asked for him to give the fleet orders but he couldn't do so as the UI was grayed out and it had entered a locked state for turn transitions.

 We have managed to recreate this issue with multiple fleets as the war has progressed with the problem become more common the more fleets are given orders that end up lasting over multiple turns if their actions result in remaining moves. We also suspect the AI attacking pirate assets or each other is also causing the issue.

Reply #5 from GalCiv3 Forums Top

Thanks for the updated info.  We'll look into it