game stuck

Sorry, no suggestions. This was supposed to be fixed in the last patch. Maybe  because you didn't start a new game? I feel your pain investing many hours into a game on an insane sized map only to have the game prevent you from finishing... If you can't find a way to continue, keep the save some where as a fix may come down the road allowing you to finish. I was able to finish a couple of games like this, most other s I had to scrap though. This is speaking about playing through the various betas and release versions.

please open a ticket and send in (attach) your save.  They really use this stuff to find and fix these exact type of bugs.  If you don't know, instructions here

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!

Link to Support

https://esupport.stardock.com/index.php?/Tickets/Submit

Here is the location for dmp files:

"C:\ProgramData\Stardock\Galactic Civilizations III"

Thank you for responding.  I have submitted my ticket but forgot to include my steam info.  Hopefully my email info will be enough.  I would really enjoy finishing that game that I had invested so much time.  In the mean time I started a new game and added some DL factions.  Hope I'll be able to at least finish this game. 

OK something is wrong. Started a whole new game and having another stuck turn this time on turn # 477.  I'm hate having to invest so much time in a game when it just locks up like this.  Would be nice to at least finish one game, might just have to play on smaller maps as they might be less buggy.  I just like the idea of the insane maps and want an extended game but would like to be able to finish it. 

I am in a similar situation and when I tagged my save for uploading and submitted the ticket there was then a problem. It submitted the ticket, but said the filesize on the attachment was too big so it couldn't be uploaded. I didn't get a second shot to attach the save. How are we supposed to upload 15mb save files with our bug reports?  edit: it was turn 418 not 500 if that matters.

I've had a few infinite turn freezes since 1.12, but reloading an earlier save has usually cleared them, unlike the previous repeatable end-turn bugs.

Yes, me too. Started happening with v1.12. No jammed games before that.

Was the planned release date of v1.20 in August? That's not too far. Unless it's the end of the month...

OK I'm happy to report that I was able to use an old auto save to get past turn 477.  I'm just crossing my fingers to see if I can complete this game all the way thru. 

Please submit the save files you are having issues with to support along with the other information found in the links above. If you have trouble uploading files, also consider using a service like Dropbox and linking to them.