Pop and then No Sound

June 2, 2015 6:50 PM from

I'm playing v1.02 on a Lenovo Yoga 2 11 with 4GB of RAM. Shortly after loading up a saved game I will click on something and I will hear a POP sound and then all sounds stop until I exit and restart the game. I have seen this occur with only about 55-60 sounds playing so is this a different issue then the one described in this knowledge base article https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/528/161/sound-cutting-out-sfx-crackling-and-crashes-related-to-sound? I'm also experiencing the occassional short freeze and some permanent lockups requiring me to kill the app with Cltr-Alt-Delete.

7,450 views 2 replies

Reply #1 August 21, 2015 11:20 PM from

GalCiv3 Forums Top

I have the same problem. Running on a Lenovo IdeaPad with Windows 10. But I'm on the new 1.2 release.

Reply #2 August 28, 2015 2:16 PM from

GalCiv3 Forums Top

Please submit a support ticket with the information requested so we can look into this.

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

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