BETA 5 hovering over Orange Relic Icon crashes game.

So far in my current game I only see one orange relic Icon. Every time I go to hover over it to find out what it is the game crashes. I've done this 3 times to make sure. The game runs mostly fine except for the immediate moment I hover the mouse over the Orange resource Icon. Also it might be important to note that there was a foreign mining base connected to it and the three times I did this the base was not revealed but I could see the connection trail to the relic and another nearby resource.  May also be related to the fact that tool tips are glitching and not properly showing the text and cutting off the info ? 

4,602 views 4 replies
Reply #1 Top

The tooltip glitches have been happening since the first beta that we had access to.  It makes it very difficult to read whatever the tooltip is trying to tell us, but so far I haven't seen anyone connecting them with a crash.

There are some tips on tuning your virtual memory settings and getting your video drivers updated in this post, along with instructions on how to open a ticket with support.

In addition, there's a useful post here, full of tips by another beta tester on how he solved some of his problems with the game.

Reply #2 Top

Hello 

Could you please open a ticket for this issue? Prior to opening a ticket, there is some data that would be useful for finding a fix.

Please review the following article and provide the data requested in the section at the bottom in your ticket:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

Thanks!

 

Reply #3 Top

I'm submitting a bug report after this but I just found a culture relic that give the the same thing, crashes on mouse over and is reproducible.

Reply #4 Top

Sorry to hear about your crash issue. Is this still present after the Beta 6 Opt-In build?