Planets are all at size 0

Hello all,

 

My game has weird bug, and it has had this bug since well...I became a founder way back when. Planet sizes are at zero. I cannot colonize other planets, and I cannot build on my home planet (it only has the starter buildings, and it doesn't display the planet or any hexagons). Does anyone know what causes this and how I can fix it? It remains after a full reinstall (after cleaning all folders and files of GalCiv3 from my computer), so that is not a solution.

8,729 views 3 replies
Reply #1 Top

That is weird.

Have you tred sfc to see if the OS is missing anything.

Reply #2 Top

I would create a support ticket on this issue.

For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in their attempts to reproduce the issue. 

Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Oh! Here is the location for dmp files!
"C:\ProgramData\Stardock\Galactic Civilizations III"

Reply #3 Top

I reinstalled again this time, and now there is a different issue! I have habitable planets (yay), but now my whole interface is translucent!

 

...Does that require a support tool as well? :D