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GalCiv3 Forums
Submitting a ticket used to work a few months ago but now no. I have tried Cyberfox, Waterfox and IE.
One reason could be that you are trying to upload a big file (dmp). Why the message is what it is I don't know, but it happened to me and that seemed to be the issue.
But you can either email the dmp file or you can put it in a host service like dropbox and send a link with the ticket.
I am trying to upload the 13 meg zip file created by the support tool. Is that too big?
It may be....I just found out myself that I had to link my save file because it was about 20 meg. But the link idea worked.
Edit: I should add that I haven't had any problem with sav files before, but perhaps their server is getting a bit busy since b5 launch. Dunno.
We are looking into it. Thanks for the heads up and sorry for the trouble...
Edit: This has been fixed. Max file size is now 96m.
Thanks! That helps a lot!
Yeah, thanks! I had a crash report I was trying to get through and it worked. I'm back to feeling like I am contributing to the bug hunt!
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