Continual game freeze

There are numerous instances in which the game will freeze. Almost always they occur while scrolling on the map, and often once it happens it will continue to happen at that point even if I reload the game from a save. For example, if I have an idle ship, while clicking the button to scroll towards it the game freezes. this occurs not just with idle ships but also with planet colonization, idle shipyards, battles, and almost any other instance where the screen auto centers onto something. It has also been known to occur when opening windows, such as a diplomacy dialogue, research, ideology or governing window. As of this point, there have been ways to get around many of them (some games I have made last a few hundred turns) but most of the time a game will end after fifty or so turns due to freezing. The more actions required in a turn seem to lead to a higher probability of freezing. It is difficult to provide any further feedback on the game when the game continually freezes before colonizing five worlds. 

4,874 views 5 replies
Reply #2 Top

p.s. From what I've seen game looks great, so it was hard to stop. 

Reply #3 Top

i have 4 gigs myself and am not having too many problems i was getting a continual freeze when clicking on idle ship one turn but after that i went to that ship without clicking idle ship and moved it and have had only occasional crash /freezes since

Reply #4 Top

For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in their attempts to reproduce the issue. 

Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Oh! Here is the location for dmp files!
"C:\ProgramData\Stardock\Galactic Civilizations III" 

Reply #5 Top

Hi,

Actually the game doesn't freeze. It is the game stop refreshing the screen. I can easily replicate the issue by draping  the map around near the black hole.

I can still "click" on the hidden "buttons" by clicking on the position it is supposed to be shown up.

The game seems okay if I zoom in the main map so that shows around 9 hex on the screen.

I believe there is an error on the code which stopped the screen from refreshing when displaying some element. may be something is divided by zero :P