Game will not start on Steam

from GalCiv3 Forums

Since installing the patch I am getting the missing executable error on Steam.

I have requested Steam support and jumped through their hoops is there any way to bypass Steam or delete the patch ?

Any help will be appreciated

support
3,014 views 5 replies
Reply #1 from GalCiv3 Forums Top

If you opt back out of the hotfix branch, Steam should download the regular beta files again.

Reply #2 from GalCiv3 Forums Top

Thanks, that fixed it

Ashes of the Singularity II
Reply #3 from GalCiv3 Forums Top

Thanks for posting your issue, I am curious why this crashed on you. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Reply #4 from GalCiv3 Forums Top

I am pretty sure it was a Steam problem (their crack support team has not replied to my email). It wasn't a crash, the game just wouldn't start

I re-opted for the patch and it works fine now so I can't see it being a GCIII bug. Heck it might even be on me. I might have made a bad mouse click or some such.

If you still want me to submit a ticket I will, but since no one else has had a similar problem and I can't duplicate the problem, it would probably not be worth y'all's time. 

Reply #5 from GalCiv3 Forums Top

You are right, there doesn't seem to be a need for a ticket, thank you for the update. :)