Beta 4&5 Graphic issue with trade route on loading a saved game

When loading a saved game (one started with Beta 4), a trade route I had established shows strangely:

I think this might have been reported in an earlier beta, so maybe it just hasn't gotten fixed yet.

10,076 views 13 replies
Reply #1 Top

Quit the game, restarted and reloaded the same game, and now it looks like this:

BTW, I updated my NVidia driver yesterday, I'm on 347.25, which NVidia GeForce Experience says is the most current.

Reply #2 Top

I reported it in build 0.50 and opened ticket #RAY-899-87620 at the time and am still getting it on 0.70.

Reply #3 Top

I have experienced the exact same problem with a trade route.

Reply #4 Top

Thanks for posting your issue, for sending save, dump, debug.err  files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

 
Reply #5 Top

Lucky Jack reported in reply #2 above that he had opened ticket #RAY-899-87620 for this problem.  Do you need another ticket reporting the same problem?

Reply #6 Top

If it is okay, I was hoping to be able to see your system information to verify graphics driver or compare with anyone else that has a similar issue. I also would like a save of the issue happening to you so that I could test it, since I do not currently see this issue.

Reply #7 Top

I've opened ticket #PPJ-131-20782.

Reply #8 Top

Much appreciated, thank you!

Reply #9 Top

I'm not having much success reproducing the vivid trade routes found in my original posts.  However, it does seem easy to reproduce a nearly invisible trade route.

I started a new game with the .71.1 opt-in beta, and after establishing my first trade route it looked like this:

After saving and reloading, the trade route is nearly invisible:

It's black, not blue like it was originally, so it can't be seen on the black space background, I had to highlight it a little further out where it could be (poorly) seen against the gray background.

I'll see if I can update the ticket with my latest saved game.

Reply #10 Top

Hey Publius of NV

I just wanted to let you know, I've sent a response to your ticket.

Thanks for reporting this issue!

Reply #11 Top

I am getting this issue as reported in the OP. I see that support responded to the ticket. Is it on a list to be fixed?

Reply #12 Top

Quoting Franco, reply 11

I am getting this issue as reported in the OP. I see that support responded to the ticket. Is it on a list to be fixed?
End of Franco's quote

It is indeed! A developer is currently looking into the issue.

Reply #13 Top

Still happening in Beta 5.