No blame taken I understood, I just wanted to show that we have tried to let everybody know the big requirement here is 64 bit only. I do hope you are able to upgrade your OS so that you can play soon 

You can get Windows 8 with 32 bit, but when you purchase this OS it will usually come with a 64 bit copy as well. In fact, most copies of windows usually comes with 32 and a 64 bit copy of it. (I know my last two purchases of windows OS's, Windows 7 and Windows 8.1 came with both a 32 bit and 64 bit OS)

ok i have upgraded my sustem.  now it will go to black screen before crashing.  i also don't think that this new beta downloaded. 

i am sorry but i could find no help on steam.

i also bought sword of the stars 2.  this one goes to oppotion screen, and to the kerbos symbal page.  but, no further and it hasn't asked for the serial number.

Well for future reference, if you buy a new computer with an OS installed insist on having the discs for it as well. If they won't do that for you, then don't buy the machine. There could be a number of reasons why you might need to reinstall your OS, like getting hit with a virus for instance, and you'll be SOL if you don't have the discs. It's a scam that some businesses try to pull on people, forcing them to come back in the event of any problems and then paying an extra service fee.

i could use some devs help with getting my galciv 3 and sword of stars 2 to run.

galciv3 opens to a black screen and then crashes.

swos2 opens the option screen and then the kerbos logo screen.  it has not asked for the serial number.