all i know is that impulse would never let me login, as impulse could never connect to the internet.
Check your firewall, check any routers on the Internet, and check any proxy settings if you need them. Most of the time you won't need any proxy settings.
My firewall shows Impulse as using port 53095 - make sure nothing else is using that port, and make sure the firewall and any routers on the network aren't doing anything weird like rerouting it or anything.
Networking is, unfortunately, soemthing that's still very complex and can break down at one of many points. Could be you, could be them - could even be some computer in between. Too many people forget that there are machines between themselves and the servers they are accessing - and that yes, soemthing could happen there as well.
The best thing you can do is to test each step to the best of your ability. check to see if it's sending packets to your network, and check to see if the packets are leaving your network.
Although it's not something most people know how to use, I usually keep a packet sniffer on my system to figure out what's happening with the packets. You'd be surprised how many times something that appears to be "them" is really something that is myself having misconfigured something.
You guys are really making the long hard work we put into 2.0 seem like a big waste of our time.
For the record, I enjoy free updates . I know that you could very well charge for them or not give them out at all.
As they say - "don't look a gift horse in the mouth."
Compared to pretty much every other company I've dealt with, Stardock's support for their products is outstanding - this is well above and beyond the level of support I've had with any other company.