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lyssailcor
lyssailcor
Join Date 02/2004
+28

1.8 Mercenaries Game hangs (Torians, insane map, sandbox)

June 22, 2016 7:21:19 AM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I play an insane map sandbox game as the Torians at the moment (1.8 Mercenaries). In the current turn whenever focus switches to the fleet "Torian Fleet 43721" the game hangs and cannot be recovered (I waited as much as 15 minutes). It doesn't react to mouse and keyboard input anymore and must eventually be killed via Task Manager.

Ticket #RFY-861-35258, I attached a save game

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lyssailcor
Kantok
Join Date 10/2007
+67
Reply #1 June 22, 2016 9:44:57 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I'll piggy back on this issue.  

I've experienced the same issue.  Was playing a game several hundred turns in on an insane map with no mods but custom races from Steamworks.  Within a few dozen turns of loading the game post-hotfix yesterday it would hang any time I tried to clear any heavily defended precursor anomaly.  

Thinking it was just a lost cause because it was a 1.8 game and not a 1.8-hotfix game, I tried a new game. 

This game hung 17 turns in as the focus came back to me.  The turn indicator stopped at "Starting new turn".  Completely frozen game.  This was insane with ~35 races including some of the Steamworks ones.  

I cleared out all Steamworks content and started another insane game with just races created through the in game UI.  This game also froze at 17 turns.  

I created a ticket and attached both save games for the 17 turn games.  

Ticket #VCB-542-56980.

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lyssailcor
dfriedman
Join Date 06/2006
+2
Reply #2 June 22, 2016 9:50:32 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

piggying too.  same issue during torian's turn, on a large map, about halfway through the game.  tried it with different save files and always happens.

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lyssailcor
shaw
Join Date 07/2015
+96 sdemployee
Reply #3 June 22, 2016 10:05:17 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting Kantok,
reply 1

I'll piggy back on this issue.  

I've experienced the same issue.  Was playing a game several hundred turns in on an insane map with no mods but custom races from Steamworks.  Within a few dozen turns of loading the game post-hotfix yesterday it would hang any time I tried to clear any heavily defended precursor anomaly.  

Thinking it was just a lost cause because it was a 1.8 game and not a 1.8-hotfix game, I tried a new game. 

This game hung 17 turns in as the focus came back to me.  The turn indicator stopped at "Starting new turn".  Completely frozen game.  This was insane with ~35 races including some of the Steamworks ones.  

I cleared out all Steamworks content and started another insane game with just races created through the in game UI.  This game also froze at 17 turns.  

I created a ticket and attached both save games for the 17 turn games.  

Ticket #VCB-542-56980.

We just updated the patch that addressed  a stuck turn.  

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lyssailcor
lyssailcor
Join Date 02/2004
+28
Reply #4 June 22, 2016 11:04:34 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Didn't try any new patch yet, but to clarify: I played purely vanilla, no Steam content, no mods whatsoever. I had all other vanilla races as opponents, but no more. It happened on my notebook (that is more powerful than my desktop pc with the exception of the processor I think) where I play only official updates, opt-in isn't activated there.

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lyssailcor
Kantok
Join Date 10/2007
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Reply #5 June 22, 2016 11:23:02 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting pshaw,
reply 3

We just updated the patch that addressed  a stuck turn.  

That fixed it.  

You guys are awesome. 

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lyssailcor
shaw
Join Date 07/2015
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Reply #6 June 22, 2016 11:24:29 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting lyssailcor,
reply 4

Didn't try any new patch yet, but to clarify: I played purely vanilla, no Steam content, no mods whatsoever. I had all other vanilla races as opponents, but no more. It happened on my notebook (that is more powerful than my desktop pc with the exception of the processor I think) where I play only official updates, opt-in isn't activated there.

Thanks for the additional information.  The problem we fixed was not specific to a specific faction or mods.  However, if you still get the problem, please restart steam and verify your files to make sure that you've gotten the update.   

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lyssailcor
lyssailcor
Join Date 02/2004
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Reply #7 June 22, 2016 3:22:30 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Seems the new patch solved my problem. I could play a turn past my issue by now. Thanks.

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lyssailcor
woodyweaver
Join Date 05/2003
0
Reply #8 June 27, 2016 4:36:44 PM
from Stardock ForumsStardock Forums

Quoting pshaw,
reply 6

...  However, if you still get the problem, please restart steam and verify your files to make sure that you've gotten the update.   

 

What if we are using the Galaxy client?

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lyssailcor
shaw
Join Date 07/2015
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Reply #9 June 28, 2016 9:24:24 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting woodyweaver,
reply 8


Quoting pshaw,
reply 6


...  However, if you still get the problem, please restart steam and verify your files to make sure that you've gotten the update.   



 

What if we are using the Galaxy client?

Galaxy is different -- you will need to download the latest version of the game available from Galaxy.  What version are you playing?  

 

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lyssailcor
woodyweaver
Join Date 05/2003
0
Reply #10 June 28, 2016 5:49:16 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Have it set to autoupdate.  Installed shows English, 1.80 (hotfix) and that link shows "Patch 1.80 hotfix (22nd June 2016)"  The second hotfix doesn't seem to be available.

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lyssailcor
shaw
Join Date 07/2015
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Reply #11 June 29, 2016 9:13:40 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting woodyweaver,
reply 10

Have it set to autoupdate.  Installed shows English, 1.80 (hotfix) and that link shows "Patch 1.80 hotfix (22nd June 2016)"  The second hotfix doesn't seem to be available.

Ok so the opt-in builds aren't available on GOG.  The good news is that we pushed the opt-in to live yesterday.  So you should be getting the update soon on GOG. 

 

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