Everyone, re-read the original post and the title. I may be wrong, but "work laptop" can, and sometimes does, imply a company issued piece of equipment. My point is that you should modify only those machines which you directly own unless you have the owner's permission.
Another point is that he has not indicated any of the machine's properties. If he already has 8G or more of RAM, adding ram is not likely to do him any good.
Stewapet, my recommendation is to run DxDiag and post the first section ("system information") and the first 50 or so lines of the "Display Devices" section here so we can do some realistic evaluation.
Here is another question for you Stewapet: How does it run after you have a game started. You mentioned poor performance during launch, but gave no mention of after the main map comes up. The game will not use as much memory during the initial launch as it does for one of the larger map sizes.