Well I originally complained and vented my frustration in another thread, https://forums.elementalgame.com/394853 I wasn't happy with the game upon release, it was a broken mess and most definitely unfinished. Even a few patches after the fact, it's still a broken unfinished game. I was met with upset folks who suggested I return the product for a refund and I listened, I tried that, but as it turns out, I'm not allowed to return the product because I had pre-purchased it over 90 days ago, in fact a full year ago, I did so to support the company and folks behind it, but now, due to frustration and additional frustration due to not getting a refund I'm at a loss.
I can't complain, as Brad and company have made it very evident that that is not tolerated and not allowed and my $50 purchase doesn't give me the right to complain. I'm not a Brad stalker, I never made a death thread on the guy or the folks who made this game that isn't right and is pretty downright sick in my opinion. I just vented a little and asked for a refund and I'm met with resistance at every turn. I even received a PM from a guy in the exact same situation, he bought the game over 90 days ago and simply isn't happy with the product, it does not work and is not a finished game. That's at least two burned and bitter customers and I think we'd both be fine if we were able to get a simple refund.
The gamers bill of rights doesn't seem to matter when you pre-order a game over 90 days old I guess. At this point, I'm apparently the unhappy owner of a game that won't be finished for what I can only guess is another year or so, or whenever Brad says its done, but I paid for a game to be done a couple weeks ago and it's not. I'm not trying to disrupt the community or be a negative burden on it, I simply want a refund.
