Complaining about poor forum stability and requesting better forum and forum servers is not trolling. I don't believe I've been to a forum for a long time that has this much instability and downtime and so many posts of people telling the administrators that the forums are acting up.
Personally I think it would be cool if people could pay a bit extra on top of the cost of the game and contribute to an ultra-reliable, always-on forums system. Maybe people could pay $5US extra and have it go into the:
Stardock Elemental Fantastic Forums Fund.
Also, you could allow people to donate some money for server costs for a new, reliable forums system, and if they donate at least $5US they would go into a draw to win a free signed copy of the released Elemental game. And for every person who donates some money for server costs who also buys an Elemental box version of Elemental would get a hand-signed thank you note from someone relevant in the Stardock organisation. 
I think lots of people would be willing to donate some of their loose change to a new and reliable, always-on forum system and support one of their favourite companies.
I for one.
Because really, everyone's losing out on the current forum system, current beta testers and fans, people scared away from a great game because the forums are very unreliable, and Stardock too because they don't get as many sales. You may be surprised at the number of people who would support a Fantastic Forums Fund for Elemental, and maybe other Stardock games.
So beta testers/fans, and Stardock employees, what do you think? Are you willing to see that kindness to support something you love, despite all the media propaganda, is maybe a little more common than you might think?
This one for all, and all those who would go for a Fantastic Forums Fund!

Best regards,
Steven.