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LujanD
LujanD
Join Date 08/2008
+2

PayPal

Fixed

February 27, 2009 12:01:05 PM from Stardock ForumsStardock Forums

I discovered my problem. I was unaware you had to put the PayPal email with the serial. That's why it kept saying the serial was Invalid.

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LujanD
DauntlessAnsible
Join Date 05/2008
+32
Reply #1 March 2, 2009 7:08:20 PM
from Stardock ForumsStardock Forums

been there, done that.  impulse should probably add it to a registration FAQ or something.  it drove me nuts a couple weeks ago.

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LujanD
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #2 March 3, 2009 3:52:30 PM
from Stardock ForumsStardock Forums

If you send an email to sales@stardock.com with the 2 email addresses (for your account, and for your PayPal purchase) we can merge both of your accounts together so all your software will be in one spot.

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LujanD
highlander
Join Date 01/2007
+64
Reply #3 March 5, 2009 8:20:12 AM
from Stardock ForumsStardock Forums

when registering you always use your Stardock.net account e-mail and the serial number. If you used PayPal, it may have a different e-mail addy, and then creates a new account. Kendo has the right suggestion, e-mail us and let us know what the e-mail addys are, we fix!

 

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