Home | Recent Posts New Topic
rmkiefer07
rmkiefer07
Join Date 03/2008
+1

Network Difficulties - Operation Times out when downloading

November 20, 2008 9:38:06 PM from Stardock ForumsStardock Forums

I have made several attempts since yesterday to download 1.1, but when the download get's to 100%, I receive the following message "Experiencing Network Difficulties - Operation Timed Out".  Is any one experiencing this?  Is there a solution to complete the download?

I have had 1.05 since May and have not had problems downloading in impulse before.

Thanks for any help.

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
Frogboy
Join Date 03/2001
+2415 sdemperor
Reply #1 November 20, 2008 9:42:17 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

That is odd.  Let me ask the techs for you.

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #2 November 20, 2008 9:44:29 PM
from Stardock ForumsStardock Forums

Thanks Frogboy...Much appreciated!

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
Thrawn2787
Join Date 03/2007
+30
Reply #3 November 20, 2008 9:50:59 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Frogboy has been very forums active since 1.1v... I wonder how much sleep he's lost

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
luigi_commander
Join Date 09/2008
0
Reply #4 November 22, 2008 1:12:25 AM
from Stardock ForumsStardock Forums

im having this same problem too, any suggestions?

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #5 November 22, 2008 10:55:00 AM
from Stardock ForumsStardock Forums

Thanks luigi_commander - It's good to know it's not just me.    I have made several more attempts yesterday and again this morning and still the same message.  

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
manxmortar
Join Date 03/2008
0
Reply #6 November 22, 2008 11:42:10 AM
from Stardock ForumsStardock Forums

I am having the same problem is there some type of fix yet ?

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #7 November 24, 2008 9:42:13 PM
from Stardock ForumsStardock Forums

Any news on this problem?  I am still unable to complete the download.  Thanks

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #8 December 3, 2008 12:18:29 PM
from Stardock ForumsStardock Forums

Does any one have any thoughts?  I still (after two weeks) am unable to make this download work. 

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
daz1972
Join Date 03/2005
0
Reply #9 December 4, 2008 3:52:30 PM
from Stardock ForumsStardock Forums

Just bought copy of Sins and got update error when downloading update Operation time out at 100%. Has this been sorted or does anyone know how to fix it

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
jason007
Join Date 08/2008
0
Reply #10 December 7, 2008 3:10:01 AM
from Stardock ForumsStardock Forums

The server doesn't like the fact im on dial-up. ill start the patch download and it will stop at random file sizes. the most iv'e gotten of it was 59 megs. any suggestion on how i could get it?

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #11 December 8, 2008 12:14:10 AM
from Stardock ForumsStardock Forums

I am on broadband and still...no success.  Frogboy, is there an update on what we can do?

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #12 December 13, 2008 11:44:11 AM
from Stardock ForumsStardock Forums

I must say I am becoming frustrated with the lack of response.  I have tried disabling firewalls, antivirus software, even reloading Impulse.  Still the same message.  I can't think of any reason why this is an issue.  PLEASE HELP!

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
Kruppe
Join Date 11/2008
+10
Reply #13 December 13, 2008 11:49:28 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The solution is 42!

 

but im betting the frog will leap in with a reply soon

 

/bump

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
Frogboy
Join Date 03/2001
+2415 sdemperor
Reply #14 December 13, 2008 12:02:44 PM
from Stardock ForumsStardock Forums

I thought this was sorted.  

Let me get my taser..

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
T-Man
Join Date 03/2001
+71 sdemployee
Reply #15 December 13, 2008 4:43:39 PM
from Stardock ForumsStardock Forums

Unfortunately we don't have a good answer yet.  We are still investigating the problem but have been unable to reproduce the problem.  I did make a tweak to one of our servers that I feel could be problematic and hope that helps but am unsure at this point.

Also, If there is any additional error information in your error logs please post that information here.

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #16 December 13, 2008 9:34:12 PM
from Stardock ForumsStardock Forums

Thank you for the response.  Here is the error log from this morning's attempt:

-- [12/13/2008 8:27:29 AM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 947

 

-- [12/13/2008 8:27:29 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: wc
Message: Updated network xml did not have expected revision (88/89)
Build #: 947

 

-- [12/13/2008 8:27:30 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: tdesk
Message: Updated network xml did not have expected revision (458/550)
Build #: 947

 

-- [12/13/2008 8:27:30 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: myoffice
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

 

-- [12/13/2008 8:27:31 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

 

-- [12/13/2008 8:27:32 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

 

-- [12/13/2008 8:27:32 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

 

-- [12/13/2008 8:30:22 AM] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 508 C:\ProgramData\Stardock\Impulse\Temporary\DownloadQueue\sin\Base\GameInfo\BuffMagnetize.entity_ http://dl2.impulsedriven.com/download.ashx?b=330&v=1.12.042&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHUztPoxWpcOlsLkCgir8ngJemkoPMjfUU2epTLbaLACEsHulMksCYOj%2b1%2bpqUK8nUXTty69Zepn6l%2bpCmjuQtm368JErX9JND87d71INmlISX1zkDWnM4xM9zeJEqehwdTt5GdUnz%2fP4zxYuNLft3pwiW60LuA6lxyO3107LpLrgOhWPfOMoD8VhkViLKyVOptyLPQtR8F37O4uRviyceAsHtEYGpZwAiKhGrMgYRcydfFquTolFir6r97bna0vCQd3N2xjaroK9P5w3AQ1%2fJQ3wx96%2f1mArWfRx5OfWHsfr%2fb779sKmAasLEY4kj7v1ud4yThchaYtBHF9YEwePZj9lv%2bSGdHDZZ8iV7ax4LPZ2KATN83L9K8iK32op1ANM90vx6VJ17QTGMRFtj1uX7Og%3d%3d&f=Onfr%5cTnzrVasb%5cOhssZntargvmr.ragvgl_ 570b240d2d74e48c79dbac0f9c0fb079
Build #: 947
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at dc.a(MethodInvoker A_0, Boolean A_1)

 

-- [12/13/2008 8:37:06 AM] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 508 C:\ProgramData\Stardock\Impulse\Temporary\DownloadQueue\sin\Base\GameInfo\BuffMagnetize.entity_ http://dl2.impulsedriven.com/download.ashx?b=330&v=1.12.042&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHUztPoxWpcOlsLkCgir8ngJemkoPMjfUU2epTLbaLACEsHulMksCYOj%2b1%2bpqUK8nUXTty69Zepn6l%2bpCmjuQtm368JErX9JND87d71INmlISX1zkDWnM4xM9zeJEqehwdTt5GdUnz%2fP4zxYuNLft3pwiW60LuA6lxyO3107LpLrgOhWPfOMoD8VhkViLKyVOptyLPQtR8F37O4uRviyceAsHtEYGpZwAiKhGrMgYRcydfFquTolFir6r97bna0vCQd3N2xjaroK9P5w3AQ1%2fJQ3wx96%2f1mArWfRx5OfWHsfr%2fb779sKmAasLEY4kj7v1ud4yThchaYtBHF9YEwePZj9lv%2bSGdHDZZ8iV7ax4LPZ2KATN83L9K8iK32op1ANM90vx6VJ17QTGMRFtj1uX7Og%3d%3d&f=Onfr%5cTnzrVasb%5cOhssZntargvmr.ragvgl_ 570b240d2d74e48c79dbac0f9c0fb079
Build #: 947
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at dc.a(MethodInvoker A_0, Boolean A_1)

 

-- [12/13/2008 6:27:03 PM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 947

 

-- [12/13/2008 6:27:04 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: myimpulse
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

 

-- [12/13/2008 6:27:04 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: wc
Message: Updated network xml did not have expected revision (88/89)
Build #: 947

 

-- [12/13/2008 6:27:05 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: tdesk
Message: Updated network xml did not have expected revision (458/551)
Build #: 947

 

-- [12/13/2008 6:27:06 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: myoffice
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

 

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
Zargon
Join Date 12/2003
+47
Reply #17 December 15, 2008 8:49:59 AM
from Stardock ForumsStardock Forums

I must say I am becoming frustrated with the lack of response. I have tried disabling firewalls, antivirus software, even reloading Impulse. Still the same message. I can't think of any reason why this is an issue. PLEASE HELP!

 rmkiefer07,

If you are not getting a response in the forums, it may be because (as Frogboy said) we thought the issue was resolved.  Frequently users post in the forums and once something is fixed they do not respond.  We thought we had addressed that issue.  So in the future if you have issues with not getting a timely response in the forums, please email support@stardock.com.

Thanks!

 

Reason for Karma (Optional)
Successfully updated karma reason!
rmkiefer07
rmkiefer07
Join Date 03/2008
+1
Reply #18 December 15, 2008 9:33:27 PM
from Stardock ForumsStardock Forums

Thank you Zargon, will do.

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time:
Stardock

Press | Store | Official Wiki
Copyright © 2025 Stardock Entertainment. Galactic Civilizations is a registered trademark of Stardock Entertainment. Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries. Bank Gothic is a trademark of MyFonts and may be registered in certain jurisdictions. All rights reserved.