I agree, Perpetual Entertainment was not getting anywhere with Star Trek Online, as perpetual feature creeping essentially had the project stagnate with no real evidence of a functioning game. All they had was renders of a non-working game, large amounts of concept art (public and private), and a lot of text trying to explain the game -- that was altered irregularly.
Cryptic Studios in significantly less time has managed to actually show a functioning game, forums, a trailer, and more out to the public then PE did in three-years. At least now, the fans/readers feel like they aren't repeating the same mistake of following another blunder going nowhere.
On the other hand, I am rather excited to see a new Star Trek game that is not restricting itself to ruthless Trek canon and is actually introducing new material.