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Eric3446
Eric3446
Join Date 06/2008
0

Registration Number

June 23, 2008 2:07:59 AM from Stardock ForumsStardock Forums
I never received it in the mail and I cannot download the game because of it. How can this be corrected?
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Eric3446
ZubaZ
Join Date 11/2001
+917
Reply #1 June 23, 2008 8:32:48 AM
from Stardock ForumsStardock Forums
Did you buy using paypal?  They take a bit longer to process?
Check your spam/junk mail filter so make sure the mail is not there.

Lastly, click on the ? in the upper right of Impulse and choose "look up serial #".
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Eric3446
Eric3446
Join Date 06/2008
0
Reply #2 June 23, 2008 5:29:24 PM
from Stardock ForumsStardock Forums
I purchased the game over the Political Machine website using a debit card. However, the e-mail that supposed to have the registration code only says "Serial Number : Impulse Build:" where the code is supposed to be.

How can I fix that?
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Eric3446
ZubaZ
Join Date 11/2001
+917
Reply #3 June 23, 2008 6:11:39 PM
from Stardock ForumsStardock Forums
In impulse in the upper right, click on the ? and select "look up serial #"
See if that doesn't send you the correct key.
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Eric3446
CodeCritter
Join Date 11/2005
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Reply #4 June 23, 2008 6:41:31 PM
from PoliticalMachine ForumsPoliticalMachine Forums

If what ZubaZ says about requesting the serial number does not help, please send an e-mail to support@stardock.com.  They should be able to help you.

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