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scott2978
scott2978
Join Date 06/2006
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None of the "lost password" links work

April 14, 2008 11:50:03 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

My friend is trying to log in and get the update so we can play, but EVERY lost password link on this website gives him an error message. When I log off and try it I get the same thing.

Anyone gonna fix this or do we need to return our games to the store?

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scott2978
Windexglow
Join Date 07/2007
+3
Reply #1 April 15, 2008 12:06:39 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
The world resolves around me. This must work all the time, and if they don't I must threaten them to make them work. Clink Clink Clink. Rar, I do not understand that things sometimes do not work. Beep. Beep. Boop.



Give it some time, you don't need to sound so rude
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scott2978
Krypsyn
Join Date 09/2006
0
Reply #2 April 15, 2008 1:48:46 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
The same thing happened to me a few days ago; I would just get some uninformative (to me) error every time I tried the link for a forgotten password. This happen when I used Firefox and Internet Explorer, so I don't think it was any of my Firefox settings. I finally just gave up and just tried my 50 most recent passwords . I am not sure how permanent/persistent the problem is, however.

Regardless, I feel your pain. It certainly is annoying to not be able to upgrade and play, especially when some enigmatic error for a missing password link seems to blame.
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scott2978
Mazuo
Join Date 07/2007
+17
Reply #3 April 15, 2008 2:27:05 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I'd really like to know what chain of stores takes opened PC software back for a refund.
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scott2978
ranzar
Join Date 03/2008
0
Reply #4 April 15, 2008 4:33:15 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I got the errors as well. And this was a week ago.
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scott2978
Fandangdo
Join Date 07/2007
+1
Reply #5 April 15, 2008 4:39:51 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It depends on the country Mazuo. In the UK I have had no problems returning faulty software and damaged CDs and DVDs; you have to open it and use it to discover if it works or not.
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scott2978
gerry58
Join Date 10/2007
+1
Reply #6 April 15, 2008 4:54:42 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It depends on the country Mazuo. In the UK I have had no problems returning faulty software and damaged CDs and DVDs; you have to open it and use it to discover if it works or not.


A lost password is hardly compared to a defective or damaged CD/DVD.
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scott2978
aRoobs
Join Date 02/2008
0
Reply #7 April 15, 2008 5:18:32 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
The world resolves around me. This must work all the time, and if they don't I must threaten them to make them work. Clink Clink Clink. Rar, I do not understand that things sometimes do not work. Beep. Beep. Boop.Give it some time, you don't need to sound so rude

Blimey, no need to rip in the poor sod. It hasn't worked any time I've tried it (about a month back) and it still doesn't work now. Ze Links are Brokkened!!!1 'twould be nice if a webmaster fixed them on the stardock & sins forums.

Aha - after messing about for 5 minutes, here's a link that actually works:

http://totalgaming.stardock.com/sendpassword.aspx



- edit: I'm unsure if this actually emails you with anything (I haven't received a reply yet when I tested it) ...
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scott2978
Cheesenium
Join Date 02/2008
+2
Reply #8 April 15, 2008 5:45:20 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Something's wrong with the password system.I cant login to the forum for 2 weeks.

Does anyone knows whats wrong?
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scott2978
Xtanto
Join Date 12/2007
0
Reply #9 April 15, 2008 8:03:19 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
PEBKAC?
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scott2978
kryo
Join Date 05/2003
+458 sdemployee
Reply #10 April 15, 2008 10:03:43 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
If the interfaces to it on the individual sites are not working, you should always be able to recover your password and serials at any time via http://support.stardock.com, or through the lookup option in SDC.
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scott2978
tdcowboys
Join Date 03/2008
0
Reply #11 April 15, 2008 10:41:09 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I agree! PEBKAC!  
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scott2978
Ironhandx
Join Date 03/2008
0
Reply #12 April 15, 2008 11:17:03 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
PEBKAC?


QFT

Technically its pbkac tho

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scott2978
Xtanto
Join Date 12/2007
0
Reply #13 April 15, 2008 11:39:56 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
E- exists Check wiki if you don't believe.
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