I guess it's not too surprising that the apologists are making an effort to justify this situation. I noticed quite a few people were trying quite hard to justify the state of Hellgate London when it was launched too. I guess when you have people that follow a game for years you tend to get a subset that believes they "can do no wrong". It's okay to say a company that you respect has messed up - things go wrong, people make mistakes. You don't need to come up with flimsy justifications and flawed analogies.
Speaking of flawed analogies...how about that one comparing a failed, broken, half-completed POS claiming to be an aRPG with a finished, polished RTS/4X which hasn't broken any promises as of yet...Please. Take a breath, grow up, and get over this "the world revolves around me" and "I want everything now, right NOW".
I preordered this yesterday, and I just got my serial numbers, that fine. I didn't have to wait too long to get access to it, but there really is no way to justify pre-orders having to wait until after people purchasing on the day. It's just not a good way to treat your customer base, and especially not your most loyal fans.
I hope you're not including yourself in there. Preorder the day before and you got it today, before it hits retail, and two months before it hits retail in some countries? Man, some people got it soooo rough.
There is no way to say this is okay, it isn't. Hopefully people won't end up waiting too long, and this won't happen again with future launches.
How many people here are honestly still waiting for the game from pre-orders, and more importantly, how many of these "delays" are in fact due to user error (credit card not being cleared, etc.--two of the relatively few cases I've seen)? This situation is being blown waaaaay out of proportion *sigh*
People need to grow up and suck it up, it's still release day, and it could be worse. You could be downloading at 5-40kbps, and have the download cancelled (t/o to server) 1/4 into your three hour class and come back to it at 50% instead of finished as you thought it would...7 hours+ after you started the DL. Man, life sure is tough guys, I can't get my video game RIGHT NOW!!! Lol please.