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NudgeFellen
NudgeFellen
Join Date 01/2008
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Refund Help for Beta's Sake!

January 28, 2008 11:32:10 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I pre-ordered the game, thinking I was going to be able to get into beta. Foolish me, however, as I had to use tokens through totalgaming! Now I have e-mails stardock to remove my order (I haven't received any product whatsoever yet), and I am very eager to get the beta (even if only for 7 days). Based on this, do you think they will refund me and I don't have to worry about going ahead with buying from TotalGaming? I don't want to end up with 2 copies of the game.

Thanks
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NudgeFellen
Astax
Join Date 04/2003
+24
Reply #1 January 28, 2008 11:52:46 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Hmm tough pickle. Normally I would say they wouldn't do it. However, as you say, you wish to change the way in which you purchased it.... Hmmm. You should go intot he chat and ask someone there. The IRC chat via StardockCentral.
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Craig Fraser
Join Date 10/2006
+57
Reply #2 January 29, 2008 4:10:00 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Your best bet is to buy the game again with tokens, then email to cancel your first order. I believe several people have done this already. Keep in mind that Beta 4 is pretty dated now and it doesn't represent the final game at all.

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kryo
Join Date 05/2003
+458 sdemployee
Reply #3 January 29, 2008 9:20:57 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Considering that the post-beta preorders have yet to even be charged, there's nothing to refund (your bank may place a temporary hold, but that'll drop within a day generally). Just a matter of cancelling, which sales will be willing to do since you're just looking to change your preorder method.
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Yarlen
Join Date 01/2005
+369 sdemployee
Reply #4 January 29, 2008 9:25:54 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

It's no problem to cancel your pre-order regardless so long as it hasn't been charged yet.

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